Dana D. Email and Phone Number

Answers customers’ questions, resolves problems, and maintains customer satisfaction by providing problem-solving resources. Implements production, productivity, quality, and customer-service standards by cross referencing company wide survey and store reviews. Enforces company policies and procedures to maintain cohesiveness in the workplace. Auditing inventory for back of house and front of house, maintaining visuals for the shop, and working with local shops to amplify the brand.

Fulfilled orders weekly with local vendors and maintained inventory for the bar. Coordinated with the host team to schedule large parties and events. Managed front of house staff including scheduling, training, and general supervision. Handled guest complaints. Completed all opening and closing duties to standard.

Collect and analyze data via Taskstream to ensure GW's educators are teaching an inclusive curriculum to accommodate its diverse population to Council for the Accreditation of Educator Preparation standards. Manage and respond to project related emails Prepare, maintain, and update website materials (Wordpress and Wix) Provide ready access to all experimental data for supervisors Recorded and sent team updated meeting minutes to streamline new procedures and elevate accountability.