Dana Devlin Email & Phone Number

Digital Marketing Campaign & Database Lead owns day-to-day delivery on a Consumer Database Marketing solution and associated Digital Campaign Management for a leading Consumer Products company. The person in this role will lead a global team that is responsible for the execution of data processing extract/transform/load (ETL), consumer data integration.

Responsible for database management, marketing analysis, campaign implementation and reporting, marketing collateral, brand communications, digital asset library and market surveys for construction brand division.Conducted market analysis and identified target customers for construction equipment sales and financing opportunities, providing entry to new.

Responsible for providing dealer support at 70 locations.Continually exceeded forecasted sales in a declining construction economy through effective relationship management, floor planning and pricing programs.Key technical resource to resolve IT issues and provide sales metrics needed to ensure continuous operations and cost effective inventory management.

Responsible for managing systems to track and monitor call center activities for parts division operations.Developed performance metrics and monitored call center activities to ensure best practices and consistently achieve 98% customer satisfaction rating.Collaborated with vendor to design and implement call center database to track calls and customer.

Customer Service

Analyst

Bachelor'S Degree, Business, Management, Marketing, And Related Support Services

Education record