 Supervised 20+ Front store and Pharmacy Leaders and was responsible for the operations of those stores. Cultivated a culture of customer care and business excellence in retail stores across the market.  Engage, Inspire and Coach Pharmacists and Store Managers around CVS initiatives with a focus on health outcomes, excellent service and creating an engaging and efficient work environment. Identify and mentor Pharmacy Managers and Store Managers with high potential for growth. Focus on their development while building a high pipeline for CVS leaders. Recruitment of Pharmacy Interns, Grads, Pharmacist and Store Leaders to build our pharmacist & front store bench to ensure future success of the District and Organization Maintain highly organized oral and written communication system to align team and ensure execution on company priorities in all stores.

 Supervised 20 pharmacies, ensuring compliance with government, payer and company standards and policies.  Engage Inspire and Coach Pharmacists around CVS initiatives with a focus on patient health outcomes, excellent service and safety while also creating an engaging and efficient work environment. Identify and mentor Pharmacy Managers with high potential for growth. Focus on their development while building a high pipeline for CVS leaders. Maintain highly organized oral and written communication system to align team and ensure execution on company priorities in all stores.

 Mentoring staff to develop talent and build high performing team while executing on key priorities. Managed a high-volume store that grew in 4 years from 3300 to 5700 scripts per week. Responsible for staff scheduling, training, performance management and incentive programs as well as compliance with company, payer and government policies and procedures. Maintain highly organized workflow and utilize strong written & oral communication skills to ensure timely, high quality and patient-focused operations on a daily basis. Staff RPh in Multiple stores in Maine and Rhode Island Delivered high level of customer service and supported colleague development.