Dana Hicks Email and Phone Number

• Implement mobile computing solutions that seamlessly integrate scanning and printing functionalities across all operational areas of a warehouse• Knowledgable in Warehouse Management Systems (WMS), adeptly directing and managing distribution center activities to drive cost reduction, enhance inventory control, and improve overall customer service• Leverage Enterprise Mobility Management (EMM) to ensure secure management of devices and endpoints, while maintaining complete control over an organization's mobility ecosystem• Oversee the manufacturing of entry security systems and intercom products• Optimize workforce processes by leveraging cutting-edge technology, software, and applications for workforce management solutions

• Create and manage RFP, RFI, RFO• Provide computing services such as storage, databases, software, and analytics over the internet through Cloud Computing• Leverage SaaS solutions to meet business requirements by accessing and utilizing cloud-based applications through the internet• Strategize, prepare and execute complex sales deals in both pre and post-sales cycles• Deliver effective B2B presentations, including product demos that offered solutions to various challenges faced by small businesses

• Provided computing services such as storage, databases, software, and analytics over the internet through Cloud Computing• Ensured that digital solutions met regulatory and compliance requirements, and maintained documentation to support this.• Managed the sales process for digital solutions, including identifying opportunities, developing proposals, and negotiating contracts• Developed and maintained a deep understanding of digital technology, including cloud computing, analytics, AI, and IoT, and how it can be leveraged to create innovative solutions• Presented digital solutions to clients and stakeholders, and provided thought leadership on the benefits and ROI of these solutions• Collaborated with cross-functional teams to design and implement digital solutions that meet customer needs and expectations

• Ranked as the top-performing Solution Sales Technician for six consecutive months• Conducted product demonstrations, delivered presentations, and negotiated contracts to drive sales and revenue growth• Consistently generated 100+ leads per day and successfully closed a high percentage of deals on a weekly basis• Collaborated with clients in person to identify their unique challenges and recommend effective solutions

• Proactively contacted more than 80 customers per day to address outstanding debts and ensure timely payments• Employed strategic negotiation skills to facilitate payment terms and enable clients to bring their accounts up to date on a consistent basis.• Demonstrated strong communication skills in addressing customer concerns and ensuring timely payments