Dana Thacker
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Dana Thacker Email & Phone Number

IT Operations Officer Memphis District - US Army Corps of Engineers at US Army Corps of Engineers
Location: United States, United States, United States 8 work roles 2 schools
3 work emails found @leidos.com LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 3 work emails

Work email d****@leidos.com
LinkedIn Profile matched
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Current company
Role
IT Operations Officer Memphis District - US Army Corps of Engineers
Location
United States, United States, United States
Company size

Who is Dana Thacker? Overview

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Quick answer

Dana Thacker is listed as IT Operations Officer Memphis District - US Army Corps of Engineers at US Army Corps of Engineers, a company with 21518 employees, based in United States, United States, United States. AeroLeads shows a work email signal at leidos.com and a matched LinkedIn profile for Dana Thacker.

Dana Thacker previously worked as USACE IT Operations Officer Memphis District at Us Army Corps Of Engineers and USACE IT Division Manager-Mississippi Valley Division and Labs & Centers at Saic. Dana Thacker holds Master Of Science - Ms, Cybersecurity And Information Assurance from Western Governors University.

Company email context

Email format at US Army Corps of Engineers

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{first_initial}{last}@leidos.com
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AeroLeads found 3 current-domain work email signals for Dana Thacker. Compare company email patterns before reaching out.

Profile bio

About Dana Thacker

Results-driven and highly motivated professional with 15+ years’ progressively responsible experience in IT Help Desk Management and an active security clearance. Proven track record of maintaining, analyzing, and troubleshooting computers and peripherals.Highly skilled in overseeing the development, implementation and administration of help desk policies. Hands-on experience in documenting and maintaining a knowledge base of technical issues. Demonstrated experience of managing a technical support team with strategic planning. In depth knowledge of evaluating tickets to determine trends and escalation paths. Able to lead, motivate and train an IT helpdesk team.

Listed skills include Troubleshooting, Information Assurance, Security, Networking, and 6 others.

Current workplace

Dana Thacker's current company

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US Army Corps of Engineers
Us Army Corps Of Engineers
IT Operations Officer Memphis District - US Army Corps of Engineers
washington, district of columbia, united states
Employees
21518
AeroLeads page
8 roles

Dana Thacker work experience

A career timeline built from the work history available for this profile.

Usace It Operations Officer Memphis District

Current

Memphis, Tennessee, United States

Serves as Operations Officer for the US Army COE Information Technology (CIO/G6) sharing responsibilities for and participating in planning, organizing and managing all technical and administrative functions for the Memphis District. Manages and oversees the day to day operational controls that service the installation. Involved in the performance of.

Aug 2021 - Present

Usace It Division Manager-Mississippi Valley Division And Labs & Centers

Virtual

  • Oversee IT Field Operations for the Mississippi Valley and Labs and Centers divisions of the U.S. Army Corps of Engineers
  • Establish and implement strategies for fulfillment of contractual duties to maintain high service standards during transition and throughout project for division wide IT initiatives based on GOV directives and goals
  • Ensure the work schedules of SAIC and subcontractor employees are established, documented and coordinated to provide coverage during contractually required operating hours
  • Develop supplemental technical and procedural documents required for effective guidance and control of USACE information systems, networks, and programs supporting the command
  • Review current workloads and ticket distribution and reassign priorities to ensure service delivery metrics are met without delay
  • Prepare technical reports and updates related to IT evaluations and assessments including information and recommendations for future improvements
Apr 2021 - Aug 2021

Division Site Supervisor - Nwd

Northwest, US

  • Manages five districts that comprise the Northwest Division of the Army Corps of Engineers IT Field Ops.
  • Interact with network services, software systems engineering and/or applications development to restore service and/or identify and correct core problems.
  • Leads a team of over 30 employees and subcontractors to provide IT services to 6000+ customers, including several VIPs (USACE Commanding General, Front Office and Support Staff).
  • Has successfully developed a trusted partnership with the customer and government counterparts to identify areas of improvement and growth.
  • Administers priorities, clarifies responsibilities, eliminates duplication and resolves conflicts in close coordination with customers.
  • Responsible for overall customer satisfaction, cost control and ensuring the quality of services.
Apr 2019 - Apr 2021

Pc Tech I

Memphis, TN

  • Provide enterprise-wide services for all Information Management/Information Technology (IM/IT) functional areas to include Automation, Communication, Information Assurance, Records Management, Printing & Publications.
  • Provide support to end-users for PC, server or mainframe applications, and hardware.
  • Interact with network services, software systems engineering and/or applications development to restore service and/or identify and correct core problems.
  • Simulate or recreate user problems to resolve operating difficulties. Recommend system modifications to reduce user problems.
Oct 2016 - Apr 2019

Data Analyst

Memphis, TN (IRS)

  • Conduct fraud analysis utilizing open-source and classified research on emerging/trending threats and vulnerabilities
  • Address differing opinions regarding investigation result while being open to various approaches both within and outside the organization.
  • Identify patterns to detect approximate IP classes, clusters, or patterns of suspicious behavior either automatically or matching known indicator inputs.
  • Contribute to the continuous monitoring capability, and offer innovative approaches to combat emerging fraudulent activity.
  • Perform near real-time analysis of events and execute notifications and escalations within an outlined timeframe of event occurrence.
  • Analyze Cyber Fraud Examiners’ incidents and events captured in ArcSight for trends, patterns, or actionable information
Jan 2017 - May 2017

Service Desk Manager

C4 Planning Solutions, Llc / X-Eeto, Inc. / Harris Corporation

Soto Cano AB, Honduras

Provided and participated in hands on expertise and resolution on a regular basis as well as managing the Help Desk and ADPE sections, and served as the escalation point for both.Participated in the implementation of security programs designed to anticipate, assess and minimize system vulnerabilities. Helped establish vulnerability reporting.

Jul 2014 - Oct 2016

Helpdesk / Network Administrator

Camp Leatherneck, Afghanistan, USMC

Logged and tracked tickets using the Remedy System to make certain that metrics are properly reported.Performed network troubleshooting and configuration.Performed troubleshooting for hardware, software and network communication.Installed new computer systems.Managed and maintained tickets and work request queue.Provided support to end-users for common.

Jun 2012 - Jul 2014

Helpdesk Administrator

FOB Sharana, Afghanistan, US Army

Responsible for monitoring, operating, managing, troubleshooting and restoring service to any personal computers or notebooks that were authorized access to the network.Dispatched technicians to the customer's location for Level 2 support.Received and logged work requests using the Remedy application.Ensured that the supported customer accurately completed.

May 2010 - Feb 2012
2 education records

Dana Thacker education

Bachelor Of Science (B.S.), Management Information Systems, General, 3.8

FAQ

Frequently asked questions about Dana Thacker

Quick answers generated from the profile data available on this page.

What company does Dana Thacker work for?

Dana Thacker works for US Army Corps of Engineers.

What is Dana Thacker's role at US Army Corps of Engineers?

Dana Thacker is listed as IT Operations Officer Memphis District - US Army Corps of Engineers at US Army Corps of Engineers.

What is Dana Thacker's email address?

AeroLeads has found 3 work email signals at @leidos.com for Dana Thacker at US Army Corps of Engineers.

Where is Dana Thacker based?

Dana Thacker is based in United States, United States, United States while working with US Army Corps of Engineers.

What companies has Dana Thacker worked for?

Dana Thacker has worked for Us Army Corps Of Engineers, Saic, Leidos, Allstaff Technical Solutions, Dba Allstaff Solutions, and General Dynamics Information Technology.

How can I contact Dana Thacker?

You can use AeroLeads to view verified contact signals for Dana Thacker at US Army Corps of Engineers, including work email, phone, and LinkedIn data when available.

What schools did Dana Thacker attend?

Dana Thacker holds Master Of Science - Ms, Cybersecurity And Information Assurance from Western Governors University.

What skills is Dana Thacker known for?

Dana Thacker is listed with skills including Troubleshooting, Information Assurance, Security, Networking, System Administration, Security Clearance, Comptia Security+, and Technical Support.

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