Key in driving change across the Central Region market(s). This role will be responsible for successful execution of all initiatives focused on Customer Centricity, Culture-People-Talent, and Creativity-Innovation-Data (the Prologis 3 C’s) and will lead the effort in achieving results focused on those company strategies. Strategic collaborator to Operations Head, Market Officers and Real Estate & Customer Experience Teams (Property Management).Provide strategic vision, guidance, and leadership to the Real Estate & Customer Experience Teams across several markets.

Manage over 9.2 million square feet of logistics real estate in Pennsylvania, Maryland, and Virginia. Lead the Mid-Atlantic portfolios; responsible for asset management, customer service/tenant relations, budget creation and adherence, capital management, and environmental compliance.Navigate complicated leases and tenant relationships to maximize recoverable income on a property-by- property basis. Scored above the company and Kingsley Associates averages in tenant satisfaction. Manage assets through all phases of development. Familiar with new construction and proforma budget creation, construction management, and the tenant move in processes. As well as maintenance of older assets and capital project execution. Assisted with the acquisition and disposition process. Create and develop property level budgets for each property in the respective portfolio. Establish and maintain current year expense stops, base year and operating expense estimates to limit or reduce operating expense leakage. Manage complicated real estate taxes, work with tax attorney to apply for appeals, ensure tax credits are applied properly, and provide prorata shares for buildings on the same tax parcels. Perform financial management of wholly owned and joint venture properties.Project Management. Lead projects large and small, from monthly operations and building maintenance to large capital and tenant improvement projects. Exhibit vendor management to keep the project on track and foster tenant relationships to ensure clear communication provided and interruptions are limited. Ensure the financials of all jobs are tracked and contract compliant. Proactive with internal process improvement. Worked with Development Services and Legal to develop, train, and implement an environmental and stormwater management procedure for entire company.

Washington D.C. Metro AreaManage over 3.1 million square feet of logistics real estate in Baltimore, MD and Sterling, VA. Lead the DC and Maryland portfolios; responsible for asset management, customer service/tenant relations, budget creation and adherence, capital management, and environmental compliance.Navigate complicated leases and tenant relationships to maximize recoverable income on a property-by- property basis. Scored above the company and Kingsley Associates averages in tenant satisfaction. Manage assets through all phases of development. Familiar with new construction and proforma budget creation, construction management, and the tenant move in processes. As well as maintenance of older assets and capital project execution. Assisted with the acquisition and disposition process. Create and develop property level budgets for each property in the respective portfolio. Establish and maintain current year expense stops, base year and operating expense estimates to limit or reduce operating expense leakage. Manage complicated real estate taxes, work with tax attorney to apply for appeals, ensure tax credits are applied properly, and provide prorata shares for buildings on the same tax parcels. Perform financial management of wholly owned and joint venture properties.Project Management. Lead projects large and small, from monthly operations and building maintenance to large capital and tenant improvement projects. Exhibit vendor management to keep the project on track and foster tenant relationships to ensure clear communication provided and interruptions are limited. Ensure the financials of all jobs are tracked and contract compliant. Proactive with internal process improvement. Worked with Development Services and Legal to develop, train, and implement an environmental and stormwater management procedure for entire company.

Manage over 2.2 million square feet of industrial space in Baltimore, MD.Provide complete customer service through maintaining strong relationships with tenants, vendors, and the surrounding community. In 2017 received a tenant satisfaction survey score, in overall property management, of 4.75 out of 5 - exceeding both Company and Kingsley averages. Continually provide proactive communication, leadership, and facilitate teamwork. Manage large cross department capital and operations projects. Provide training for new Property Management team members. Create platforms for process standardization and efficiency in the Property Management group.Diligently maintain the operations budgets of all my properties to ensure projects are completed on time and under budget as often as possible. Lead and engage in national company initiatives; work to increase associate participation in corporate initiatives (wellness, diversity, and the Women’s Network).

Property Administration for Commercial Real Estate in the DC, Metro Area.Support a diverse portfolio; operations for over forty buildings in multiple markets. Provide complete customer service to tenants through informational memorandums, personal interactions, and active presence in the properties. Lead the move in/move out process for all tenants, office and industrial. Engage with tenants to ensure their experience is positive; provide detailed steps of the actions required. Coordinate maintenance, operations, and administrative functions to ensure all steps have been taken for the proper set up or close out of the lease. Manage the contract renewal process in accordance with company and legal specifications. Review scopes and schedules to be sure contracts are in accordance with budgets. Facilitate over $1.4 million dollars in tenant billbacks annually and ensure vacancy credits are properly applied monthly.Gather pertinent budgeting information from vendors, utility companies, and the team; then synthesize this information for easy and accurate entry for property budgets. Implement strategic team planning. Lead the Operations and Property Management Team Meeting monthly. Design agendas targeted towards the overall betterment of the team and operations. Perform building inspections. Buildings visited are reviewed for cleanliness, landscaping appearance, maintenance items, and general order. Findings are reported through work orders and follow-up meetings with the Property Manager. Provide computer training to technicians, developed a course, tutoring schedule, and curriculum for Microsoft Excel training.

Rapidly promoted from accounts payable to Director within two years, manage budget, human resources, and client relations in a political environment. Maintain the operational and fiscal activities of the Club. Oversee an annual budget of $2.6 million. In addition to general operations I also, direct the annual company golf tournament, with an average profit of $250,000.Manage relationships between the club and its Executive Committee and Board, members, guests, employees, community, and government. These essential business relationships are cultivated and maintained through effective and professional communication and dedication to advancement of the organization.Develop and administer systems, policies, and procedures to improve the operating quality and efficiency of the Club. These systems include developing financial procedures, building a recycling program, and creating revenue building events.Oversee and manage all aspects of human resource functions of the company, responsible for hiring, training, supervising, and coaching employees.

Created and taught varied genres of dance curriculum to students age three to eighteen.