Oversaw recruiting and hiring activities, conducting backgrounds/reference checks, drug screening, and paperwork verification such as I-9 audits, successfully placing 150+ employees •Track and report turnover; monitor various trends and make recommendations to warehouse leadership on corrective action•Build relationships with hiring managers to understand current business strategies, design appropriate sourcing plans, and identify appropriate implementation •Self-starter; worked… Show more Oversaw recruiting and hiring activities, conducting backgrounds/reference checks, drug screening, and paperwork verification such as I-9 audits, successfully placing 150+ employees •Track and report turnover; monitor various trends and make recommendations to warehouse leadership on corrective action•Build relationships with hiring managers to understand current business strategies, design appropriate sourcing plans, and identify appropriate implementation •Self-starter; worked independently onsite with client in Arizona, and remotely managed TX warehouse and staffing recruiters•Collaborate a positive and professional working relationship with peers, management, and clients, to coordinate offer approvals, offer process, offer negotiations•Drive the lifecycle of the talent acquisition process; developed creative, proactive methods to identify deserve, top- level talent using but not limited to social media, employee referrals career events and other associations•Boosted effectiveness of regional hiring by streamlining key HR tasks, which improved retention from 15% to 80%, leading to a faster-than-average promotion to Area Manager •Devised action plans to deliver effective solutions for clients by evaluating client business needs, strategic direction and policies, raising requests for HR services by 50%•Conducted full-cycle new hire orientation process, conducted onsite tours for candidates •Fielded non-routine questions on HR policies and procedures and directed investigations on ethics and policy-related issues with confidentiality and discretion Show less

Provided vision, leadership, and direction to grow assets and market share while managing and coaching a team of 9 sales and specialty associates. Communicated policies, procedures, compensation and benefits, and expectations. HR tasks •Conducted performance assessments using Workday, Traffic Reports, and SLA Indicators to close gaps, implement immediate behavior changes, and maximize service excellence/customer experience achieving 98% satisfaction with customers•Tracked and… Show more Provided vision, leadership, and direction to grow assets and market share while managing and coaching a team of 9 sales and specialty associates. Communicated policies, procedures, compensation and benefits, and expectations. HR tasks •Conducted performance assessments using Workday, Traffic Reports, and SLA Indicators to close gaps, implement immediate behavior changes, and maximize service excellence/customer experience achieving 98% satisfaction with customers•Tracked and updated employee leave; entered employment data into the database including I-9 process•Championed high-performance staff through inspired and shared sense of mission; cultivated professional growth and development, resulting in 60% of employee promotions•Oversaw all banking actions and policies; conducted monthly audits to ensure that procedures were followed, leading to a + 1 million deposit increase over tenure •Reduced turnover through employee counseling to overcome work-related obstacles; acted as arbiter during workplace conflicts and worked toward resolving issues before they escalated. Show less

Served as a trainer for 6 branch locations. Employed a hands-on coaching approach to encourage critical thinking, best practices, and service excellence, achieving a $1M profit within the first year of branch opening. Managed a fleet of 50+ vehicles and maintained aggressive marketing plans to maximize utilization of the fleet. •Launched 2 new locations in new markets; orchestrating all start-up logistics from hiring, training, fleet selection •Managed new facility requirements;… Show more Served as a trainer for 6 branch locations. Employed a hands-on coaching approach to encourage critical thinking, best practices, and service excellence, achieving a $1M profit within the first year of branch opening. Managed a fleet of 50+ vehicles and maintained aggressive marketing plans to maximize utilization of the fleet. •Launched 2 new locations in new markets; orchestrating all start-up logistics from hiring, training, fleet selection •Managed new facility requirements; constructed new business relationships with local mechanic shops to accelerate market penetration, increase revenue, and improve vehicle maintenance timeframes •Implemented cost savings plan to lower cost-per-vehicle; successfully increased profits, improving branch success and resource allocation •Completed performance reviews on sales and service associates; conducted regular meetings with each to discuss strengths, weaknesses, and growth opportunities •Delivered high-impact PowerPoint presentations to regional leadership on growth and new local market methodologies; utilized vertical channels, •Conducted weekly/monthly internal audits to ensure that compliance procedures were followed Show less