Customer Success Manager
Current
Jan 2022 - Present
AeroLeads people directory · profile
Dana Wagner Email & Phone Number
Making the internet safer for everyone as a Customer Success Manager at Yubico.
at
Yubico
LinkedIn matched
✓ Verified Jul 2026
3 data sources
Profile completeness 100%
Current company
Role
Making the internet safer for everyone as a Customer Success Manager at Yubico.
Location
Chula Vista, California, United States
Company size
Who is Dana Wagner? Overview
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Quick answer
Dana Wagner is listed as Making the internet safer for everyone as a Customer Success Manager at Yubico. at Yubico, a with 274 employees, based in Chula Vista, California, United States. AeroLeads shows a matched LinkedIn profile for Dana Wagner.
Dana Wagner previously worked as Customer Success Manager at Yubico and Principal Solutions Manager at Visa. Dana Wagner holds Bachelor Of Arts (Ba), Musicology And Journalism from Sonoma State University.
Company email context
Email format at Yubico
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Yubico
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Profile bio
About Dana Wagner
I'm a business & product operations professional with a strong set of specific skills in customer success, cross-divisional teamwork, documentation & training, implementation, analytics, process management, and user experience design & testing. I get things done--bringing order and instructions to chaos, bridging gaps between internal teams and with clients, and providing the operational glue, human infrastructure and communication those organizations need to be efficient, whether on a national or global scale.
Listed skills include Business Analysis, Product Management, Program Management, Vendor Management, and 2 others.
Current workplace
Dana Wagner's current company
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Yubico
7 roles
Dana Wagner work experience
A career timeline built from the work history available for this profile.
Family Manager
Coached and assisted my autistic son through a difficult High School remote learning experience due to the ongoing pandemic. Assisted him with preparation for and concurrent enrollment in Community College to help bridge his transition to mainstream higher education.
Mar 2020 - Jun 2021
Principal Solutions Manager
Sep 2018 - Feb 2020
Senior Program Manager
Managed global production support and provided relationship management for the Visa Analytics Platform (VAP), a business intelligence application suite with over 1,000 enterprise clients, 3,800 end users in 110 countries and an annual client churn rate of <1%. Functioned as third-level product and process documentation SME for global multi-divisional audiences, including marketing, sales and IT. Trained global client support teams. Leveraged relationships with all organizations to ensure a relentless focus on the customer. Gauged and highlighted customer impacts from development and production environment activities to help inform tactical and strategic business decisions.
May 2009 - Aug 2018
Product Administrator
Product Administrator for the new VisaVue Online (VVO) client-facing business intelligence platform. Provided training to new and existing financial institution and internal users. Gained a reputation for multitasking and for developing and maintaining excellent relationships with onboarding customers throughout the initial client accrual cycle. Worked closely with technology and business teams to resolve emerging issues for high-contact and sensitive customers. Created process and training documentation for multiple audiences.
Mar 2006 - Apr 2009
Project Consultant
Bayshore Consulting
Assisted in migrating Visa's internal business intelligence platform from their legacy Business Objects application to the new Microstrategy based MARS web interface. Primary documentation developer for client-facing migration materials, including training and user guides.
Apr 2005 - Dec 2005
Network Coordinator
Managed a database and inventory for a 4,000-site Point-of-Sale retail network. Established and maintained relationships with accounting, field marketing, equipment & maintenance vendors, and retail clients. Made customer-specific, volume-based hardware purchase and buffer recommendations to management using historical analyses. Developed internal-facing process documentation.
Feb 1997 - Dec 2003
Team & coworkers
Colleagues at Yubico
Other employees you can reach at yubico.com. View company contacts for 274 employees →
MU
Marissa Urias
Colleague at YubicoSan Francisco, California, United States
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CK
Caroline Kjellström
Colleague at YubicoGreater Gothenburg Metropolitan Area, Sweden
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MQ
Monica Quilici Rosales
Colleague at YubicoSan Francisco Bay Area, United States
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MM
Michael Metzger
Colleague at YubicoOakland, California, United States
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MT
Miranda Tyni
Colleague at YubicoHämeenlinna, Kanta-Häme, Finland
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BR
Bijoychandro Ray
Colleague at YubicoDhaka, Bangladesh
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AD
Alambul Danci
Colleague at YubicoKediri City, East Java, Indonesia
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MF
Michelle Fuca
Colleague at YubicoLos Angeles, California, United States
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MZ
Maria Zetterström
Colleague at YubicoStockholm, Stockholm County, Sweden
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TS
Thomas Stahl
Colleague at YubicoRegensburg, Bavaria, Germany
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Marissa Urias
Colleague at YubicoSan Francisco, California, United States
View →
CK
Caroline Kjellström
Colleague at YubicoGreater Gothenburg Metropolitan Area, Sweden
View →
MQ
Monica Quilici Rosales
Colleague at YubicoSan Francisco Bay Area, United States
View →
MM
Michael Metzger
Colleague at YubicoOakland, California, United States
View →
MT
Miranda Tyni
Colleague at YubicoHämeenlinna, Kanta-Häme, Finland
View →
BR
Bijoychandro Ray
Colleague at YubicoDhaka, Bangladesh
View →
AD
Alambul Danci
Colleague at YubicoKediri City, East Java, Indonesia
View →
MF
Michelle Fuca
Colleague at YubicoLos Angeles, California, United States
View →
MZ
Maria Zetterström
Colleague at YubicoStockholm, Stockholm County, Sweden
View →
TS
Thomas Stahl
Colleague at YubicoRegensburg, Bavaria, Germany
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1 education record
Dana Wagner education
FAQ
Frequently asked questions about Dana Wagner
Quick answers generated from the profile data available on this page.
What company does Dana Wagner work for?
Dana Wagner works for Yubico.
What is Dana Wagner's role at Yubico?
Dana Wagner is listed as Making the internet safer for everyone as a Customer Success Manager at Yubico. at Yubico.
Where is Dana Wagner based?
Dana Wagner is based in Chula Vista, California, United States while working with Yubico.
What companies has Dana Wagner worked for?
Dana Wagner has worked for Yubico, Visa, Corestaff Services, Bayshore Consulting, and Conocophillips.
Who are Dana Wagner's colleagues at Yubico?
Dana Wagner's colleagues at Yubico include Marissa Urias, Caroline Kjellström, Monica Quilici Rosales, Michael Metzger, and Miranda Tyni.
How can I contact Dana Wagner?
You can use AeroLeads to view verified contact signals for Dana Wagner at Yubico, including work email, phone, and LinkedIn data when available.
What schools did Dana Wagner attend?
Dana Wagner holds Bachelor Of Arts (Ba), Musicology And Journalism from Sonoma State University.
What skills is Dana Wagner known for?
Dana Wagner is listed with skills including Business Analysis, Product Management, Program Management, Vendor Management, Sdlc, and Cross Functional Team Leadership.
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