Dana Burkholder Email and Phone Number

Dana Burkholder804-317-0487dburkholder89@gmail.comTechnical Skills• Excellent customer service and sales skills• Teaching new skills to staff and customers• Billing and finance administration• Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook)• Property maintenance and upkeep• Experience in interviewing potential clients to determine service suitability• Honest, creative, and sales-driven professional• Market events through social media and signs• Manage pro shop • Provide and reconcile inventory in the pro shopCommunication Skills• Maximized sales through use of strong interpersonal skills with customers• Consulted with management regarding employee efficiency and customer satisfaction• Cultivated long standing customer relationships that created repeat businessLeadership Skills• Led and instructed 25-30 young adults during tennis clinics• Oversaw the finding and development of strengths in students • Coordinated lessons and strategies to maximize efficiency on court• Organized and hosted fundraising events to increase revenue for clubs• Developed customized training plans for on-court and off-court instructions