Dana Hill Email & Phone Number

Lehi, Utah, United States

Provo, Utah Area

Dark fiber specializes in aerial or underground fiber optic splicing, OSP, fiber drops. Dark fiber also specializes in structured wiring, networking, audio visual integration and home automation.

Salt Lake City Metropolitan Area

Managing construction of fiber networks in the Utah

West Jordan, Utah, United States

Murray, Utah

OSP Installation Technician, working to ensure customer satisfaction. Helping customers get online quickly and stay active by ensuring quality installs, repairs and maintenance of the Utopia fiber network.Pre-install Sight SurveysComplete jobs that were previously unable to be completed.Troubleshoot and repair customers with downed service.Cleanup and maintain, or document, HUTs Cabinets, and Cases to prevent possible outages.

Salt Lake City, Utah

I Supervise construction of the new Google fiber network in Salt Lake City, UT. Overseeing aerial and underground construction, during Make-ready.

Phoenix, Az

Project Manager to provide leadership for setup and splicing of fiber networks with major clients: Cox Communications in Arizona, Provo Canyon Backbone Fiber in Utah, Kit Carson in New Mexico, and Baggs Phone Company in Wyoming.Key Achievements:Lead setup of splice cases and splice fibers in accordance with engineering plans, aerial splicing utilizing ladders and bucket trucks, and underground splicing.Ensure compliance with required specifications with OTDR and power… Show more Project Manager to provide leadership for setup and splicing of fiber networks with major clients: Cox Communications in Arizona, Provo Canyon Backbone Fiber in Utah, Kit Carson in New Mexico, and Baggs Phone Company in Wyoming.Key Achievements:Lead setup of splice cases and splice fibers in accordance with engineering plans, aerial splicing utilizing ladders and bucket trucks, and underground splicing.Ensure compliance with required specifications with OTDR and power meter testing of each line.Proactively lead resolution of issues with creative solutions for bad fibers or damaged lines.Ensure optimal customer service with team leadership focused on client service. Show less

Lindon, Utah

Lead Advanced Networking Technician for fulfillment, in-home installations and service for Google fiber clients.Key Achievements:Managed daily scheduled projects with direct client interaction for installation and service to ensure customer satisfaction.Proactively managed other technicians to ensure timely completion of all jobs, manage drop and splice work, and troubleshoot service issues.

Orem, Utah

Provided leadership, trained, and managed scheduling and performance of staff of 20 technicians and managed and controlled inventory.Key Achievements:Successfully led the completion of up to 100 jobs daily and averaged $3 in up-sales per job.Team Leader for achievement of high performance metrics for technicians with 91.5% completion; under 4% trouble calls; 40% IP connectivity, and 9.75% customer satisfaction survey

Orem, Utah

Managed installation and service of home automation products from Control4 and Savant with up-selling of audio visual, lighting, security and surveillance product solutions; purchased and maintained inventory.Key Achievements:Supervised, scheduled and managed performance of technicians providing installation repairs, and services.Successfully ensured customer satisfaction with optimal service.

Heber, Utah

Managed sales and service for fully automated CNC machinery used by timber framers, truss yards, SIPs suppliers, and other construction professionals.Key Achievements:Provided leadership for onsite technical support and services for customers throughout the United States and Canada for upgrade of computer systems.Ensured positive customer relations with effective marketing and client support.Managed parts sales shipping and receiving.Trained and mentored… Show more Managed sales and service for fully automated CNC machinery used by timber framers, truss yards, SIPs suppliers, and other construction professionals.Key Achievements:Provided leadership for onsite technical support and services for customers throughout the United States and Canada for upgrade of computer systems.Ensured positive customer relations with effective marketing and client support.Managed parts sales shipping and receiving.Trained and mentored new service technicians focused on accuracy and customer service. Show less

Timber Framing is a unique style of building where the frames use mortise, and tenon joinery held together with pegs. I would cut, finish, fit the parts together, and raise them on site.

Aviation Administration

General Education