Dana Pace Email & Phone Number

Naples, Fl, Us

Springfield, Il, Us

Springfield, Il, Us

The Digital Optimization team is responsible for the development and maintenance of the two primary software products in our organization. Though these two products, our agents and customers transact the large majority of interactions, including registration/signup, payment portals, CRM, and account management. During my first 10 months, I have completely reorganized our work intake and flow for Digital Optimization (via Azure DevOps) resulting in significant improvements in visibility to business owners and stakeholders, and tighter, more consistent delivery times. These improvements have also spurred a more rigorous requirements gathering process, and dissemination of key data to prioritization groups which has helped to focus on business value over perceived urgency. A fundamental goal of the changes I’ve made has been to move my group of software developers from a collection of talented engineers to a thriving team, able to pair and mob on projects, and to support each other from Sprint 0 through final demo and signoff. Part of my role also consists of leading the annual Sarbanes-Oxley audit for our annuities software. As the primary strategist for our fledgling User Experience program, I meet weekly with business owners to review progress and new areas of focus, and direct our team of UX designers and researchers to help prioritize their work, and take advantage of areas previously untouched that would thrive under a purposeful UX approach.

Springfield, Il, Us

The Digital Optimization team is responsible for the development and maintenance of the two primary software products in our organization. Though these two products, our agents and customers transact the large majority of interactions, including registration/signup, payment portals, CRM, and account management. During my first 9 months, I have completely reorganized our work intake and flow for Digital Optimization (via Azure DevOps) resulting in significant improvements in visibility to business owners and stakeholders, and tighter, more consistent delivery times. These improvements have also spurred a more rigorous requirements gathering process, and dissemination of key data to prioritization groups which has helped to focus on business value over perceived urgency. A fundamental goal of the changes I’ve made has been to move my group of software developers from a collection of talented engineers to a thriving team, able to pair and mob on projects, and to support each other from Sprint 0 through final demo and signoff. Part of my role also consists of leading the annual Sarbanes-Oxley audit for our annuities software.

Peoria, Illinois, Us

• Operating Council Member (2021)• Leadership Development Program Committee (2017-2020)In this role I led operations for our Software Development, DevOps, Product Management, Product Design/UX, Business Intelligence, and DBA teams, comprising 43 total staff.

Peoria, Illinois, Us

Leading the Business Intelligence, Software Development, and Product Management teams, serving executive and department leadership by providing information on performance throughout the organization. Our BI team utilizes SQL, Tableau, and other tools to observe our current state, look at what our history is telling us, and determine possible avenues of short and long term success. The Product Management and Software Development groups take an Agile approach to product development with Scrum, teaming over 30 people across four product teams. As new ideas are generated at a department or executive level, we use an established ideation process to determine impact on workflow and cost against the background of established strategic themes. Since 2014, we have successfully released over 15 software products to our members and staff.Our User Interface/User Experience team shapes our new and existing products (internal and member-facing) to account for quality, consistent design standards, and involving our users directly in product improvement.

Peoria, Illinois, Us

Continued work as a BI Analyst, managing a Data Analyst. Began work as a Product Manager (PDM) as we moved to the Scrum Methodology. As a PDM, I served as the business owner for our transition from website to platform, and the creation of our new site for members. I also managed two other Product Managers during this time.

Peoria, Illinois, Us

During this time, I led a small BI team which transformed our reporting capabilities and structure. We moved from manually compiled reports utilizing Word and Excel to an automated BI solution. We also created a new provider database, reducing a significant amount of complexity and duplication in the principle workflow of the organization.

Atlanta, Ga, Us

This role required detailed planning and logistics for six-figure fundraising events. Included in this planning was the recruitment, training, and management of a volunteer committee. Other responsibilities included online marketing campaigns, media marketing, project budget, and extensive event growth plans.

Memphis, Tn, Us

When I began my work with St. Jude in Peoria, I provided fundraising assistance to local events, while coordinating the national programs held in the area like Country Cares Radiothons, Up 'til Dawn college events, and Captured for Kids. Continuing my work after a transfer to Memphis, I served on a team as lead coordinator for the St. Jude Heroes event associated with the St. Jude Memphis Marathon. Throughout my time with St. Jude, I served on two national program committees, and was the lead coordinator for events totaling over $6 million. During my time in Memphis, I was blessed to be able to work closely with patient families, and provide occasional tours of the hospital to visiting groups.

My role with New Horizons involved basic to advanced software instruction for MS Office, HTML, web design, Flash, Cold Fusion, and Photoshop. During that time, I was one of only two people at our facility certified as a Microsoft Office Master Instructor. Courses were taught almost daily at 7 hour lengths.

12-screen theater with annual gross of over two million dollars Direct supervision and scheduling for 30+ employees including 4 assistant managers Managed accounts payable and petty cash fundPayroll administration including hiring and termination procedures

With ForeFront, I was the main point of contact for radio stations across the country, including all three levels of reporting stations. Arranging artist interviews, selecting and promoting new single releases, and providing support to reporting stations consumed the bulk of my time. Artist roster included DC Talk, Audio Adrenaline, Geoff Moore & The Distance, Rebecca St. James, Code of Ethics, Big Tent Revival, Holy Soldier, Serene & Pearl, Dana Key, Grammatrain, and Iona.

At WCIC, I served as the DJ on weeknights from 6-Midnight. During my time there, I created and hosted The House of Faith, a progressive radio show on Sunday night, featuring music from artists not usually heard during normal programming hours, like DC Talk, Stryper, Steve Taylor, and tons more. I also worked to produce spots (non-commercial) and radio programs, as well as a yearly fundraiser.

Ba, Intelligence Studies

Aa, Liberal Arts