1. Проводил глубинный анализ целевой аудитории (критерии выбора, JTBD, позитивный и негативный опыт)2. Формировал успешные кейсы клиентов

• Customer Journey Map development;• Business Processes modelling;• Traffic Map development;• Interviewing;• Survey analysis (QFD, EST);• Analysis of competitors (open sources + secret buyers);• Coordination of interviewers' team;• Reports and presentations;• Sales technology analysis.

The internship took place before my graduation. I was working on 2 projects, which were "HeliRussia2019" and a conference called "Helicopter services for Oil&Gas industry".Duties of mine:— Foreign attendees attracting (South-Eastern Asia);— Conference organisation;— Attracting informational partners and media;— Organisational structure description, development of business optimisation plan for the company;— Translation of documents (reconciliation acts, press-releases, payment orders, etc.)Results:4 Asian companies attracted, 15 infopartners and 8 media crews attracted.The plan of optimising business has been hшghly appreciated by attestation commitee (including E&Y and PMSOFT specialists). The graduate work has been awarded "excellent" mark.

October 2018 — a decision of starting up a knife fighting school was made.Scope of the project:1. To create a WBS (work breakdown structure) in Trello2. To create a target audience mindmap3. To pick target segments4. To make a methodical plan for the discipline5. To make a website (language — Russian)6. To start advertising in VK and Google after making target messages

Обучался и работал в должности ассистанс-координатора.Функции:1) Приём и обработка входящих обращений2) Поиск подрядчика по кейсу3) Переговоры с подрядчиками (русский, английский, другие иностранные языки)4) Контроль качества оказанных услуг5) Отчётность