• Launched brokerage mobile app (iOS and Android) with access to Moscow and SPB stock exchanges, advisory and asset management services with native integration of customer onboarding scenarios into other MTS ecosystem apps (MTS Bank, My MTS)• Redesigned brokerage as a service in terms of Open API architectural approach, which made it possible to integrate trading and other financial services into external platform for traders (name under NDA, more than 29 million MAU and $3 billion capitalization)• Launched a personalized digital showcase of investment offers with Big Data MTS Fintech integrations in line with the dynamic domain driven design approach and predictive “next best offer” model, which increased the take rate of the product• Led end-to-end strategy formulation for retail brokerage and advisory service, exploring market share and growth opportunities across highly competitive market• Increased YoY active client base (MAU) from 700 to 14 000 investors, assets under management from $2 million to $50 million• Improved product discovery&delivery processes and conducted agile transformation of retail investments business unit• Introduced research and data-driven decision making and supervision, installed novel performance management frameworks • Launched FX-trading and provided access to foreign securities (American and European stocks and bonds) • Developed a service for IPO and bond initial placements (as a part of MTS Bank IPO strategy)

• Developed ecosystem transformation strategy to deliver financial services (insurance, daily banking, retail brokerage) as a seamless synergy of digital platforms • Advised on establishing the pipeline of financial advisory business growth (subsidiary managing company) and derived the roadmap for a new product offering development and integration of mobile-first customer services• Performed decision-support analytics for C-suite executives. Drove claims handling process optimization efforts cutting cycle time by 35%• Developed an ecosystem product offering approach based on one-card-solution (in partnership with VISA), acquisition CJMs and loyalty program

• Drove end-to-end 3-year strategic planning cycle for corporate business (including corporate investment business). Installed renewed strategic financial modelling, profit pools and factor analytics approach, KPI implementation and supervision• Developed and implemented growth strategy for a retail brokerage division (Alfa Direct – TOP-5 by clients, TOP-3 by AuM)• Optimized business processes and management structure • Led benchmark researches and mutual projects in partnership with McKinsey, BCG, Oliver Wyman • Restructured the transactional business of SME division• Led the formation of approach to M&A deals (market scoring model) and supported M&A transaction from the initial valuation and due diligence, through negotiation and integration

Strategy development department