Dana Lynn Kerns, Bs Email & Phone Number

St. Louis, Mo, Us

St Louis, Missouri, United States

St Louis, Missouri, United States

Reported back to instructor to receive day-to-day tasks andresponsibilities.●Communicated effectively with faculty and staff and accepted critiquesand suggestions for areas of improvement.●Interacted with customers by phone, email or in-person to provideinformation.●Delivered clerical support by handling range of routine and specialrequirements.●Produced high-quality documents, spreadsheets and presentations forinternal and customer-facing needs.●Prepared meeting materials and took clear notes to distribute tostakeholders.●Answered incoming telephone calls, took down messages and providedinformation.●Built rapport with clients to facilitate trusting relationship and providesetting conducive to growth.●Reviewed related literature and conducted investigations to supportresearch efforts.●Used Adobe to archive paper documents electronically, increasingusability and office organization

St. Louis, Mo

Developed interesting course plans to meet academic, intellectual andsocial needs of students.Routinely met with students' parents regarding in-class issues andlearning interruptions to discuss solutions.●Performed student background reviews to develop tailored lessonsbased on student needs.●● Taught creative writing to a diverse class of 20 students.Created and enforced child- based hands-on curriculum to promotestudent interest and receptive learning.●Presented at 3 industry conferences to audiences of 100+ students andleaders in the field.

St. Louis, Mo

Sanitized toys and play equipment each day to maintain safety andcleanliness.●Engaged with children on individual basis to build positiverelationships and promote learning.●Promoted physical, academic and social development by implementingdiverse classroom and outside activities.●Maintained well-controlled classrooms by clearly outlining standardsand reinforcing positive behaviors.●Consulted with parents to build and maintain positive supportnetworks and support continuing education strategies.●Applied play-based strategies to provide diverse approaches tolearning.●Observed children to identify individuals in need of additional supportand developed strategies to improve assistance.●Communicated with parents through enrollment, tours, newsletters,conferences and direct personal communication.●Implemented curriculum to enhance classes with learning-focusedactivities.●Increased student satisfaction by frequently communicating withstudents about needs and adapting lessons to interests and classroomprogress.●Assessed babies and toddlers against established early childhooddevelopmental milestones, preparing regular progress reports for eachchild

St. Louis, Mo

Coordinated between billing department and customers to resolve problems.Processed cash and credit payments rapidly and accurately.Responded to all customer inquiries thoroughly and professionally.Referred unresolved customer grievances to designated departments for further investigation.Greeted customers in a timely fashion, while quickly determining their needs.Worked night and weekend shifts during holiday season, securing $150 in of orders in 3‑4 hour timeperiod.Recommended new programs to new members, resulting in a 100% add‑on business

Greater St. Louis

Planned and led activities to develop students' physical, emotional and social growth.Instructed small groups of students in basic concepts such as the alphabet, shapes and color recognition.Assisted the classroom teacher in supervising snack time and indoor and outdoor play.Taught an average of 20 students per class.Tailored lesson plans for students with emotional and cognitive disabilities.Operated summer sports day camp for children aged 5 to 13 years old and handled all aspects of planning curriculum and activities.Provided key support for library expansion project.Developed and taught lessons on relevant children's books, poems, movies and themes to promotestudent interest.Fostered meaningful relationships among students through student field-trip retreats and team-work community service projects.Created and implemented after-school student writing workshop for college application essays.Assisted in developing student-led after-school tutoring program to teach under-privileged students.

Jefferson City, Missouri

Planned and led activities to develop students' physical, emotional and social growth.Instructed small groups of students in basic concepts such as the alphabet, shapes and color recognition.Assisted the classroom teacher in supervising snack time and indoor and outdoor play.Taught an average of 20 students per class.Tailored lesson plans for students with emotional and cognitive disabilities.Operated summer sports day camp for children aged 5 to 18 years old and handled all aspects of planning curriculum and activities.Provided key support for library expansion project.Developed and taught lessons on relevant children's books, poems, movies and themes to promote student interest.Fostered meaningful relationships among students through student field-trip retreats and team-work community service projects.Created and implemented after-school student writing workshop for college application essays.Assisted in developing student-led after-school tutoring program to teach under-privileged.

Bachelor Of Science - Bs, Psychology, Graduated

Clinical Child Psychology

High School Diploma

Bachelor Of Science - Bs, Psychology