Dana Moore Email & Phone Number

Hamilton, Ontario, Canada

- Facilitator for the Womankind Addiction Treatment Program for a 6-week period- Conduct assessments of client goals, stages of change, and established actionable next steps, emphasizing a client-driven approach- Manage the diverse needs of clients in withdrawal management, treatment, and shelter settings, ensuring comprehensive, client-centered support- Clinically assessing symptoms of withdrawal and intoxication, ensuring client safety- Assist clients in accessing referrals and community resources, promoting autonomy and self-directed recovery- Coordinate with pharmacies, OAT clinics, and family physicians, ensuring continuity of care

Hamilton, Ontario, Canada

- Offer psychosocial support and crisis counselling to clients- Apply clinical judgment in assessing substance use and withdrawal symptoms- Assist with screenings, intakes, and client discharge plans- Managed Senior Addiction Attendant duties such as facilitating psychoeducational groups, client referrals, and case management- Respond to crises such as suicidal ideation and self-harm with compassion and effectiveness

Hamilton, Ontario, Canada

- Observed and performed addiction attendant responsibilities- Led psychoeducational groups with supervision from a senior addiction attendant- Conducted withdrawal checks and maintained documentation- Collaborated with supervisors and participated in debriefing sessions- Assisted in phone screenings, intakes, and discharges- Responded to various inquiries, procedures, and general information

Beamsville, Ontario, Canada

- Collaborated with and supported clients in achieving their individual goals- Implemented behavioural support plans, ensuring a safe and support environment- Efficiently administered medications while adhering to MARS sheets- Provided empathetic assistance with clients’ daily challenges- Demonstrated reliability and resourcefulness as a team member, assisting coworkers and management as needed

Hamilton, Ontario, Canada

- Supported individuals with high-acuity mental health, substance use, and housing concerns- Enforced anti-racist and anti-oppressive frameworks for a safe and respectful environment- Responded appropriately to crises, utilizing de-escalation and first-aid skills- Maintained keen observation skills for the safety of individuals- Distributed harm reduction supplies and additional resources to guests

Hamilton, Ontario, Canada

- Served as the primary point of contact for customer inquiries and information- Ensured exceptional guest experiences through effective communication and respect- Demonstrated judgment in enforcing “Challenges and Refusal Policy” during policy, procedure, and legal conflicts- Maintained professionalism and business focus- Assisted in training new employees, organizing inventory, and operating Point-of-Sale technology

Hamilton, Ontario, Canada

- Adapted to various positions depending on daily requirements- Communicated clearly when responding to customer inquiries- Collaborated and compromised with customers to find a resolution to problems, along with practicing accountability - Used judgment and adhered to policies, procedures, and the law

- Developed efficient introductory knowledge within the service industry- Enhanced my critical thinking and problem-solving skills - Responsibly organized the front-of-house floor while maintaining appropriate wait times and seating rotations

Certificate, The Science Of Well-Being

Online certificate course applying psychological science to personal development, fostering happier and healthier habits.

Certificate, Addiction Care And Treatment

Online certificate course targeted at health care professionals interested in learning more about providing care to patients with various.

Postgraduate Certificate, Concurrent Disorders, 93%

Awarded Deans' Honour List for the year. Completed student placement with St. Joseph's Healthcare Hamilton: Men's Addiction Services.

Certificate, Criminal Psychology And Behaviour, 95.5%

Awarded Deans' Honour List two consecutive years. - Expanded knowledge on psychological theories and social determinants influencing.

Certificate, Applied Behaviour Analysis

Applied Behaviour Analysis program facilitated by the MoMac program, offered while studying at McMaster University.

Bachelor Of Arts (Ba), Sociology, Honours

Fulfilled four consecutive years maintaining honourable academic status. Graduated with a Minor in Mental Health, Addictions and Society..

High School Diploma

Activities and Societies: - Glee Club - Track-and-Field - Senior Basket-ball Team - Orienteering - Touch Football Team Achieved honours.