Dana Pfahl Email & Phone Number

Cleveland/Akron, Ohio Area

Provides general administrative support to engineering and assembly and test manufacturing departmentsOrganization and maintenance of confidential engineering records and files through detailed SIMS, Access and Excel logsOrganized, inventoried and maintained 8000 confidential engineering documents and records through SIMS software, Access, and Excel databases ensuring compliance with government contractual standards with zero citations or occurrences during internal and external government auditsDeveloped and preserved tracking & transfer procedures for sensitive documents identifying who was involved & where the document was at, resulting in successfully redacting six occurrences Administered office procurement for six cost centers, tracking inventory, creating purchase orders, purchasing supplies and scheduling deliveries Supported assembly and test manufacturing departments by conducting weekly & monthly performance based reports using SAP software to evaluate operation efficiencies, quality and employee time chargesExecuted new documentation and logging program for government furnished property successfully passing customer & internal government audits without occurrences over last two years

Lyndhurst, Oh

Coordinates the schedules of two plastic surgeons, both clinical and administrative activitiesArranging and filling surgery schedules and organizing appropriate paperwork for proceduresLiaison between physician and patient Ordering and purchasing of all office supplies and materials, department wideResponsible for paying invoices and bills for the departmentAnswers main line phone calls as well as scheduling appointments for the entire department

Case Medical Center

Provide patients with an efficient and pleasant encounter when checking in for radiological servicesServes as back-up for the scheduling coordinators, allowing patient’s access to services with minimal delay and complicationEstablish positive relationships with all contacts and co-workers, especially the radiology team and the techniciansMaintain registration and insurance accuracy standards with a less than 8% error ratio

Beachwood, Ohio

Coordinate surgery schedules to assure they were full and profitable each weekVerify all insurances prior to patients’ appointmentsEnsure patients are cleared prior to surgeries to decrease cancelled proceduresAuthorize procedures with insurance companies and acquiring benefit information through precertification processArrange appropriate equipment for surgery cases and making sure coding is correct

Master Of Business Administration (M.B.A.), Business Administration And Management, General

Bachelors Of Business Management, Hospitality And Business Management