Dana Richardson Email & Phone Number

Spokane, Wa, Us

Spokane, Washington, United States

Spokane, Wa

Pacific Northwest

Pacific Northwest

Spokane, Washington Area

https://www.zayo.com/services/dark-fiber/

Spokane, Washington Area

Responsible for selling innovative, comprehensive telecommunications solutions to government, education and healthcare clientele in Eastern Washington. CenturyLink is the technology partner for many of the largest global businesses, helping them reduce their time to market, enable a distributed workforce, and gain a competitive edge. Services include:NETWORK• Global Tier 1 Public and Private Internet,MPLS and Ethernet connectivity• OC-192 GigE IP network, dual redundant100 Gbps backbone• Hosted Area Network• Multi-layered Security: Managed Firewalls, Log Management,DDoS Mitigation, Authentication Services• Voice, Collaboration, and Data ServicesCLOUD• Enterprise Cloud Platform• Public, Private, Dedicated• IaaS, PaaS• DevOps-Ready• Cloud-Optimized Tools• Hybrid IT Ready• Fast Time To Value• Highly Automated, Integrated Management, Intuitive InterfaceCOLOCATION• 2.5+ Million square feet raised floor• 57 Data Centers globally• Multi-tiered security, physical and logical• 24/7 Operations, security and support• SSAE 16 compliant• Carrier diversity• Structured cabling• On-site three-day fuel capacityMANAGED HOSTING• 57 global Data Centers• Windows, Linux and Solarisoperating systems• Hardware and Hardware + OS Management• Database MySQL, Oracle RDBM• NAS, SAN, Cloud Object Storage• Backup & ArchivingVOICE & COLLABORATION• 15+ years Delivering High QualityVoIP Solutions• 3+ Billion VoIP Minutes of Use per Month• 8,000+ Local Rate Centers• Diverse Next Gen VoIP Portfolio withFlexible Options to Fit Customer NeedsSECURITY• Security Consulting Services• Network & Cloud-based Security• Managed Security Services• Security Incident & Event Monitoring& Response• 24/7 Follow the Sun Threat Monitoring& SupportIT SERVICES• IT Strategy & Management• Planning & IT Requirements• Architecture & Design• Deployment On Premise, CenturyLink,or Third-Party• Testing• Development Applications & Systems• Maintenance• Operations

Responsible for Managing direct sales force in the Spokane, Coeur d' Alene and Lewiston area.Developed business plans to increase sales representative productivityManaged and developed team to specific territories, prospecting activities and funnel managementUsed behavioral interviewing to hire new sales and support staff Created a no excuses culture by keeping an open line of communicationAccomplishments1. Increased second half 2004 sales 15% over first half2. Spokane market #1 in the country in 2005 and #3 in 2004 4. Exceeded market goal 15 out of 25 months 5. 60% of sales staff over plan in 2005 and 80% in 2004

Responsible for creating and maintaining sales growth in the Spokane territory through third party distribution and direct sales.Established and maintained agent relationships through direct interaction and partneringDeveloped accounts by building relationships with key decision makersIncreased sales through maintaining customer relations, cold calling and creating marketing strategiesAccomplishments1. Personally increased sales force from 4 to 20 agents through direct recruiting and networking6 out of the 20 were among the top 25-XO Communications agents in the country2. Top revenue producing Account Executive in the Spokane Market increasing billed revenue from $360K in 1999 to over $890K in a span of 4 yearsThe $890K represented 33% of Spokane's total billed revenue as opposed to most markets agents programs which generate 20% or less of total revenue 3. Developed and presented sales strategies to clients, prospects, attended trade shows, and established special promotions for networking and customer growth 4. Instrumental in closing 70% of new agent business 5. Exceeded quota 29 months in a row

Responsible for creating sales revenue within the Spokane local market in addition to retaining accounts and maintaining extensive customer relations, planning and developing marketing strategiesAchieved the highest percentage growth within the sales force Increased existing customer revenue consistentlyAccomplishments1. Grew existing customer revenue from 30% to 50% by introducing new products and enhancing existing services2. Established extensive network with clients to achieve performance minimum of 15 premise calls on a daily basis

B.A, Communications/Journalism

Communications

High School Diploma, General