Dana-Renee L. Fuhrhop - Chrt, Wrt Email & Phone Number

Waterville, Ohio, United States

Manage Contents Crew on and off site to care for restoration of customer contents and structure while assisting customers through the restoration process.

Northwest Ohio

Weddings * Fitness * Sports * Events * Seniors * Babies * Product * Creative Design * Commercial

Waterville, Ohio, United States

Empowering, Encouraging and Motivating women to protect themselves, increase their confidence, and boldly be themselves

Assist prospects and current clients with managing their daily risksFocus on generation of new life, health and annuity sales for the agency by building rapport with current clients and marketing to prospectsProvide marketing assistance to primary agent for all linesProvide sales coaching and assistance to associate agents for all linesProvide resolution for client concern using above-average customer service skills turning client perceived problems into sales

Oversaw daily operations of branchResponsible for Branch Audit of both Operations and Security PerformanceResponsible for reviewing the daily overdraft reportResponsible for reviewing the weekly overdraft and over-credit on loans reportResponsible for submitting weekly/monthly/semi-annual/annual reportsComplianceSecurityBranch OperationsManaged and coached Teller StaffResponsible for teller's referralsCoached to improve referrals from 67% to 150% of goal for a struggling tellerCoached to learn, lead them to finding the answerCoached a teller to promotion to Client Service ManagerOffered sales techniques that will help all tellers increase their referrals past goalCreated and introduced In-Branch Promotions to increase client traffic to the sales teamOffered sales techniques that helped to increase Sales Staff productionServed as Acting Branch Manager in absence of regular managerProvided resolution for client concerns while promoting products and services using strong customer service skillsServed as a 'relief' teller when needed at the teller line

Developed prospective and retained existing client relationships in Retail Banking by participating in business development activities and proactively reviewing financial needsExceeded August 2007 Production goal by attaining 121% of plan.Ranked in the top 15% of Relationship Managers in medium-sized branches as of July 31, 2007Managed and developed client/prospect database ensuring each client is proactively contactedProvided resolution for client concerns using strong customer service skillsProvided performance feedback, sales and service coaching to all branch employeesCollaborated with community members to create multi-business referral networks and community marketing piecesServed as Acting Branch Manager in the absence of the regular Branch Manger

Provided Project Management to multiple Real Estate InvestorsCreated home improvement construction plans Monitored time-frame and ensure deadlines are metMonitored budget to ensure investors maximize returnManaged contractors and sub-contractorsProvided Interior and Exterior Design Consultation including layout and colorProvided Contract Management to investors who purchased multiple properties at the same time

Managed sales team, call center and office staff ensured team hit and exceeded sales goalsInterviewed, hired and fired sales team, call center and office staffCollaborated on, scheduled and assisted in office expansion to ClevelandResponsible for training all new sales employeesBegan to develop and compile sales and compliance manual and incorporate client database

Managed top producing sales team ensuring team hit and exceeded sales goalsManaged multiple components of multiple contractsExplained, prepared and processed all contracts, addendums and legally required paperworkManaged and expound 200+ client/prospect databaseManaged schedules for multiple agent transactionsInitiated, developed and maintained a referral networkCreated and implemented marketing and client contact mail piecesDeveloped and compiled team sales and compliance manual

Managed and expound both club's and personal client baseCreated and incorporated marketing and explained, prepared and processed all client paperworkCreated client-specific fitness programs and assisted each client in meeting and exceeding personal fitness goals

Provided assistance to Agent in regards to marketing and complianceImplemented and maintained Agency and Nationwide required compliance guidelinesCreated and managed direct marketing and answered phones and assisted callers with specific needs