-Manage daily operations of Customer Relationship Management system-Achieve $7 million plus per year in company sales-Analyze current sales trends with president to determine current and future sales and marketing strategy to increase -Facilitate weekly job cost meetings and monthly sales meetings-Coordinate with engineering firms to ensure correct product specifications match product application and increase company’s market availability in specifications-Review specification and drawings with estimating team to ensure correct project bid is being provide to customer in timely manner-Review and approve all quotes totaling $1 million plus in price submitted by estimating team before sending to customer -Negotiate cost of goods with vendors for lower cost estimates to customers-Review and approve territory manager’s weekly schedule, expenses, and call reports-Process new orders including requesting submittals, reviewing purchase orders, reviewing approval documents, and authorizing approval to release jobs to manufacture-Approve bill of materials, labor routers, sales orders, and work orders before manufacture release-Manage material cost and labor adjustments in company software system-Hire and train sales/estimating team members on current industry standards and products-Review and audit quote and sales process per ISO 9001 guidelines-Oversee the implementation and train employees on new company software system-Manage company server, computer, & software system upgrades and maintain existing liaison with outside IT support

-Provided customer service to determine quoting needs for current and potential customers-Submitted quotes totaling minimum $500,000 weekly -Reviewed specification and drawing requests for initial entry into CRM system-Analyzed specification and drawings to create proposals for bid projects -Processed new orders including requesting submittals, reviewing purchase orders, reviewing approval documents to submit to president for approval to manufacture-Prepared bill of materials, labor routers, sales orders, and work orders for approved jobs-Reviewed and discuss job costing variances in labor and material with president-Oversaw the implementation and train employees on new company software system-Trained sales/estimating team members

-Drive assigned territory sales by ensuring consistent customer service -Provide phone support with dealers daily on orders, back orders, and open order reports -Enter sales orders, freight orders, assembly orders into Solomon software system -Receive pricing and coordinate trucking for shipment pickup and delivery -Ensure invoicing and shipping discrepancies are confirmed for end of month reporting -Discuss market share with House Territory to ensure proper inventory levels -Perform monthly inventory counts with House Territory -Notify House Territory with updates and price changes daily -Open new dealerships to ensure increased market share -Provide support to over 70 dealerships including Canada and Costa Rica

-Drive store sales results of $2 million by ensuring consistent customer service -Build a customer focused and sales intense management and associate team -Recruit, interview, hire, and develop two assistant managers and 12-25 store associates -Plan, support, and execute company directives and initiatives -Administer the performance management process with assistant managers-Manage target wage rates and payroll variances to be in line with company directive-Direct shipping, receiving, and stock flow of the store -Maintain and monitor the shortage reduction plan based on stores inventory counts

-Strategize to meet and exceed $2.5-4 million store sales plans-Maintain company brand standards by coaching, training, and leading by example-Execute company's brand directives on visual and marketing standards -Maintain clear focus on client needs with constant touch base and follow up with customers-Utilize selling and product training tools for coaching and developing store associates -Assess strengths and development needs of staff and provide adequate praise and coaching to ensure positive staff development -Conduct weekly management meetings with 2-4 co-managers-Conduct launch meetings to increase success of new store merchandise -Actively recruit and hire high caliber associates to increase sales potential -Support and reinforce company values and build a high morale work environment -Promote teamwork and team building -Establish clear action plans for daily store replenishment and housekeeping -Manage payroll variances and target wage rates -Approve management and associate schedules, reviews, and pay increases