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Danay Diggs is listed as Customer Service and Sales at Spectrum, a company with 67998 employees, based in Charlotte, North Carolina, United States. AeroLeads shows a matched LinkedIn profile for Danay Diggs.
Danay Diggs previously worked as Retention Representative at Spectrum and Licensed health insurance Agent at Gohealth. Danay Diggs holds Psychology from Elizabeth City State University.
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Adaptable. Motivated. Versatile. These are only a few words to describe this capable professional looking for a position in a reputable, dynamic work environment where I can put my wide range of experience and curated skills to the test.
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Charlotte, North Carolina, United States
Use all resources to prevent loss of customers. Appeal to customer needs while also upselling successfully. Keep up with high-speed call volumes while also adhering to strict call script.
Remote
Remote sales work; answer inbound calls and sell medical insurance policies.· Keep up with high-speed call volumes.· Adhere to strict HIPAA requirements during each call and keep personal customer information secure and confidential.· Licensed and trained in Medicare, FFM, and AHIP
Charlotte, North Carolina, United States
Receive, process, and file assorted documents. Data entry - scanning documents for organization into internal database.
United States
Warehouse labor
Charlotte, North Carolina, United States
Collaborated with other trainers on instruction of new hires on policy, procedures, products, and services.Provided training in handling and resolving complex and sometimes escalated issues in a professional and effective manner.Monitored and evaluated team of agents and their adherence to schedules, call performance, conduct, and metrics to develop.
Charlotte, North Carolina, United States
Used soft and hard probing skills to investigate and resolve customer questions and concerns.Handled issues regarding billing, customer service, equipment troubleshooting, product knowledge, and fraud.Adhered to evolving quality script and time constraints during calls, applying negotiation when needed.
Charlotte, North Carolina, United States
Referenced and restocked items on book sales floor.Provided knowledge about store events, bestsellers, and new arrivals in order to keep customers informed.Maintained freshness and serving food items in Café and kept presentation cases clean with attractive appearance.
Other employees you can reach at spectrumscience.com. View company contacts for 67998 employees →
Rick Fontanet
Colleague at Spectrum
Los Angeles Metropolitan Area, United States
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TW
Tim Williams
Colleague at Spectrum
Brooksville, Florida, United States, United States
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RK
Rob Klippel
Colleague at Spectrum
Greater Philadelphia, United States
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JP
Jim Price
Colleague at Spectrum
Greater Tampa Bay Area, United States
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KH
Khondoker Hasan
Colleague at Spectrum
New York City Metropolitan Area, United States
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JL
Jose Lizarraga
Colleague at Spectrum
Charlotte, North Carolina, United States, United States
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LM
Latrice M. Lee , M.A
Colleague at Spectrum
United States, United States
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GM
Gary Mcbride
Colleague at Spectrum
Dayton, Ohio, United States, United States
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TM
Terrill Matthews
Colleague at Spectrum
Tampa, Florida, United States, United States
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WT
Wendlyn Tavarez
Colleague at Spectrum
Brooklyn, New York, United States, United States
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Quick answers generated from the profile data available on this page.
Danay Diggs works for Spectrum.
Danay Diggs is listed as Customer Service and Sales at Spectrum.
Danay Diggs is based in Charlotte, North Carolina, United States while working with Spectrum.
Danay Diggs has worked for Spectrum, Gohealth, Wells Fargo, Amazon Fulfillment Centre, and Conduent.
Danay Diggs's colleagues at Spectrum include Rick Fontanet, Tim Williams, Rob Klippel, Jim Price, and Khondoker Hasan.
You can use AeroLeads to view verified contact signals for Danay Diggs at Spectrum, including work email, phone, and LinkedIn data when available.
Danay Diggs holds Psychology from Elizabeth City State University.
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