Daniel Boudreau personal email
- Valid
With over 10 years of experience in Sales, rapport building and retention execution, I leverage a data-supported approach and strong customer focus to deliver exceptional results. My diverse background in retail, project management, and customer success empowers me to excel in fast-paced environments. My passion for cyber security and deep understanding of system internals stages me as a rare blend of customer centricity and technical acumen. I am a data-driven leader with an instinct for uncovering opportunity.I volunteer and volunteered on a plethora of Cyber Security projects ranging from Law Enforcement aid, malware analysis, threat vectors and threat intelligence. Please connect with me to see what I can do for you; or what we can do together.Or directly fire me an e-mail, any time of day or night: dboudreau@dboudreau.dev
-
Technical Sales EngineerArcadisFredericton, Nb, Ca
-
Inside Sales AnalystArcadis Oct 2024 - PresentFredericton, New Brunswick, Canada
-
Area ManagerGrafton Apparel Ltd. Jan 2022 - Oct 2024• Data analysis (BI), Operations & leadership oversight for multiple retail locations.• Identify pain-points in both KPIs and customer feedback to perform and remedy results from a root cause analysis.• Sales enablement & customer experience training and onboarding rollout for new employees ensuring quality assurance fundamentals for key stakeholders. -
Purchasing CoordinatorBlvck Paris Jun 2022 - Jul 2024San Jose, California, United States• Implementing Gainsight for Product Experience and Community management for identifying trends.• Monitor and manage product sell through and customer success experience throughout the product life cycle.• Translate customer feedback and pain points into modified task re-buys to negotiate accountability, renewals and contractual obligations.• Maintained brand consistency across marketing channels and materials conducting weekly audits for opportunity.• Design & Execute personalized program development DMAIC plans to refine data and identify trends. Increased feedback engagement through self-introduced personalization by 6.8%. -
Store Manager (Menswear Retail)Grafton Apparel Ltd. Feb 2020 - Aug 2021Fredericton, New Brunswick, Canada• $1.7 Million revenue moderate volume retail location meeting and surpassing 10% year-over-year sales targets.• Leadership, coaching, recruiting, empowerment and mentoring team to align with business objectives that surpass UPT, ATV, Capture and retention rates.• Adhered to strict account management expense budget; under budget by 15%+.• See the 4.7/5 tenure as an outstanding team @ tinyurl.com/DanielAtTiptop
-
Assistant Store Manager (Menswear Retail)Grafton Apparel Ltd. Mar 2017 - Feb 2020Fredericton, New Brunswick, Canada
-
Sales Associate (Team Lead)Grafton Apparel Ltd. Mar 2016 - Mar 2017Fredericton, New Brunswick, Canada• 47% of total store sales. • 97.4% Satisfaction rate across customer interaction & customer engagement.
-
Retail Sales Manager (Fashion Apparel)Aéropostale Canada Aug 2015 - Mar 2016Saint John, New Brunswick, Canada• Reduced loss prevention shrink rate by 22.1%.• Refined onboarding and employee satisfaction by 12.6%.• Organizational visual merchandising plan-o-grams. -
Assistant Store Manager (Fashion Apparel)Aéropostale Canada Feb 2015 - Aug 2015Saint John, New Brunswick, Canada
-
Service Desk Specialist IiWyndham Hotels & Resorts Jun 2014 - Dec 2014Saint John, New Brunswick, Canada• Guided escalation customer support of Windows based operating systems with SLA resolution rate of >90%.• E-mail inquiries response & resolution rate of >85%.• Elevated retention and renewal rates to over 70% by deploying data analytics to identify customer needs and tailor engagement efforts, enhancing client loyalty and revenue stability.• Workflow aid for first-level customer support technicians.• Implemented anticipated maintenance strategies for a portfolio of 25+ organization accounts, which resulted in a 15% decrease in system failures -
Junior Project Manager (Integration Success Consultant)Megapath Apr 2012 - Jun 2014Saint John, New Brunswick, Canada• Maintained under 10% deadline extension with a team of 22 analysts providing adequate training to use VBA macros to reduce task repetition by 18%.• Navigated multi company merger to convert VOIP, EoC and DSL services for over 38,000 active SMB and Enterprise customers.• Windows Server 2012 & Unix based configuration of networking hops. -
Customer Retention ManagerBell Apr 2011 - Feb 2012Saint John, New Brunswick, Canada• Achieved over 60% renewal rate by analyzing customer feedback and optimizing service offerings.• First-level customer support with active listening and empathetic integrity.• Account resolution rate of 35%.• Cross-collaboration with the sales team.
Daniel Boudreau Skills
Daniel Boudreau Education Details
-
Marketing -
Biochemistry
Frequently Asked Questions about Daniel Boudreau
What company does Daniel Boudreau work for?
Daniel Boudreau works for Arcadis
What is Daniel Boudreau's role at the current company?
Daniel Boudreau's current role is Technical Sales Engineer.
What is Daniel Boudreau's email address?
Daniel Boudreau's email address is da****@****ail.com
What schools did Daniel Boudreau attend?
Daniel Boudreau attended University Of New Brunswick, Mount Allison University.
What skills is Daniel Boudreau known for?
Daniel Boudreau has skills like Inbound Marketing, Online Marketing, Marketing Strategy, Web Design, Graphic Design, Brand Development, User Interface Design, Photography, Corporate Branding, Video Production, Indesign, Creative Direction.
Who are Daniel Boudreau's colleagues?
Daniel Boudreau's colleagues are Rick Adams, Cynthia Larweth, Jean Philippe Zacharie, Carly Foster Aicp, Cfm, Marina Salim Dantas, Arly Perez, Luqmaan Hafejee.
Not the Daniel Boudreau you were looking for?
-
Daniel Boudreau
Executive Vice-President, Technology And Infrastructure Services At Cbc/Radio-CanadaMontreal, Qc3tva.ca, canoe.ca, gmail.com3 +151452XXXXX
-
Daniel Boudreau
As A Law Clerk/Legal Assistant, I Help Clients Navigate The Legal Industry With Ease. I Have A Vast Knowledge Of All Areas Of Law And Can Tackle Any Task.Toronto, On -
-
2servcocanada.com, kiewit.ca
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial