Dan Buell Email & Phone Number

Morristown, Nj, Us

Honolulu, Hi, Us

As a seasoned executive with a proven track record of driving operational excellence and delivering outstanding results, I have had the privilege of serving as the Chief Operating Officer at DRC, where I spearheaded strong revenue growth and EBITDA growth. Leveraging my expertise in strategic planning, process optimization, and team leadership, I successfully navigated the complexities of business operations and orchestrated a seamless sale of the company to Majesco, without the assistance of an investment banker. Now, as the Senior Vice President of Operations at Majesco, I continue to leverage my extensive experience to drive organizational efficiency, foster innovation, and deliver unparalleled value to our stakeholders. I am passionate about transforming challenges into opportunities and am committed to driving sustainable growth and success in every endeavor

Developing and leading key growth strategies and initiatives including go-to-market strategy for healthcare product portfolio, development of expanded sales and account management engagement model and operational optimization while lending business acumen and insights in an advisory capacity to the CEO and executive leadership team for this high-growth, early-stage healthcare information technology organization.

Waltham, Ma, Us

General Manager and elected Chief Executive Officer for Wolters Kluwer Health Clinical Software Solutions, Health Language Operations Unit. Executive leader responsible for business performance. Lead sales, business development, technology, finance, product management, clinical content, client services, sales operations and marketing functions within the business...

Costa Mesa, Ca, Us

General Manager and elected Chief Executive Officer for $350 million business unit with 200 employees; direct reports include CTO, CFO, CMO, CPO, CRO, and Head of Sales. Oversee the development of healthcare revenue cycle management software products and service offerings for clients including clinics, hospitals, and large physician practices across the US. Highly complex software offerings provide a robust series of capabilities including eligibility, patient access, patient financial services, claims & contract management, patient engagement, population health and collections. NOTABLE CONTRIBUTIONS:- Led the acquisition of Passport Health for $850 million in 2013, the largest acquisition in Experian North American history.- Built strategic rationale for the acquisition of MPV for $185 million in 2011; led the integration of MPV into Experian.- Chief Executive responsible for achieving strong double digit revenue and margin growth.- Selected to participate in Experian’s high profile and highly selective CEO Forum. Accompanied Experian’s Global CEO on projects around the globe for a 3 week period. Worked on projects in Brazil, India, and the U.K.

Costa Mesa, Ca, Us

Developed North American healthcare strategy while leading collections and account management product and marketing portfolios. Led SearchAmerica acquisition and served as integration leader. Achieved all revenue and margin targets of $45 million and $28 million respectively. Managed 40 geographically dispersed direct and indirect reports.NOTABLE CONTRIBUTIONS:- Developed Experian's healthcare strategy including inorganic acquisition targets and organic growth plan.- Grew business line to become Experian’s fastest growing business in N.A. with 24.8% CAGR. - Led the healthcare acquisition of SearchAmerica for $90 million; directed the integration of SearchAmerica into Experian.- Built the Collection Advantage and Collection Triggers products for Experian, which generate approximately $25M in revenue per year.- Developed the company’s first healthcare partnership with SearchAmerica, a company focused on helping hospitals to collect patient portions of bills via data and analytics tools. The partnership generated $1 million in annual revenue.

Singer Bach was an early stage B2B start-up debt servicing agency focused on commercial collections and associations relationship management. Recruited to lead the organization with the overarching goal was to grow, capitalize, and potentially sell the company. Wrote company business plan and led Sales and Operations.NOTABLE CONTRIBUTIONS:- Negotiated and closed deals with Discover, Capital One, Bank One, and Chase Bank. - Increased account flow volumes by developing a partnership with the Turnaround Management Association as a referral partner.

MarCom, a private company, was one of the top 15 tele-servicing organizations in the U.S. MarCom served clients in the insurance, financial services, technology, and telecommunications industries. MarCom was acquired by SR Teleperformance, a $1.6 billion publicly traded French tele-services company.Hired to build a new debt collection business unit in a marketing and business process ouytsourcing (BPO) organization.NOTABLE CONTRIBUTIONS- Built collections business from startup position to > $100M with organic and inorganic initiatives.- Built a 1500 seat call center in the Dominican Republic.- Led global collections projects for SR Teleperformance, reporting to the Board of Directors. - Signed the largest collections deal in company history with Sallie Mae.

M&J was the fifth largest law firm in the U.S. focused on debt collection issues. M&J launched, a debt purchasing division that served both local and national accounts.Recruited by investors to turn around an underperforming debt purchasing and legal operations business. Managed a team of 125 professionals and a portfolio of more than $10 billion in receivables. Managed Investor Relations and reported to a group of 35 investors. Purchased large debt portfolios from Fortune 100 banks and serviced the portfolios. Oversaw collections within the law firm and a large national agency and attorney network. Ran the entire operation from fundraising to purchasing debt to liquidation. NOTABLE CONTRIBUTIONS:- Restructured the business and oversaw the development of predictive models and workflow process changes including acquisition valuation models, net present value models, segmentation models, debt sell models, and treatment strategy models.- Turned around the business from losing money to increasing year-over-year legal revenue 15% and debt purchasing 45%. Both businesses regained profitability; EBITDA improved from -12% to +23% on an annualized run rate basis. - Created a new debt-purchasing entity that was later sold to Asta Funding (NASDAQ: ASFI) for $13.5 million.- Raised $25 million in institutional and other funding to fund future acquisitions.

Promoted and relocated to Arizona to lead IT for the Financial Services and Healthcare Lines of Business. Managed a team of 122 professionals and oversaw a budget of approximately $18 million. Managed a team that wrote client interfaces provided technical support for those clients. Gathered data from clients and ensured execution of key workflow and treatment strategies. Key clients included American Express, Nissan Motor Acceptance Corp, Citigroup, Bank One, John C Lincoln and St. Joseph.NOTABLE CONTRIBUTIONS:- Developed a scientific industry leading data analytics model that determined which accounts had a higher probability of paying bills. This model enabled collections leaders to prioritize the accounts in order of probability of collection and increased revenue while decreasing cost in a highly competitive industry.- Increased collections 25% while reducing costs more than 40% by building an analytic models and redesigning the workflow process for the operation. - Conducted client profitability analysis and determined that 65% of clients were unprofitable to OSI prior to implementation of the new model. Built low-end facilities to service less profitable debts.Led the technology integration for 25 offices acquired by OSI without disrupting operations.

Muncie, In, Us

Ontario Systems is a $75 million software development firm and the market leader in developing first party, third party, legal, and healthcare debt collection software in the U.S.Provided Tier I and Tier II customer support and resolved system problems for users. Transitioned to a software implementation and complex project management role that required nearly 100% travel.NOTABLE CONTRIBUTIONS:- Retained 100% of clients who became disenfranchised or had difficulty with implementations by effectively managing client expectations and rapidly resolving technology issues.- Turned around a problematic software installation that was on track to lose a key client, FM Services, who were part of the Outsourcing Solutions, Inc. organization, the largest debt collection agency in the world. - Traveled to the client site, evaluated problems, mapped a complex action plan that covered several hundred positions across more than 100 clients with debt recoveries in excess of $100 million. - Launched and completed a new software installation from scratch within one week. Client was satisfied and was retained.

Developing The Strategic Leader

Mba, Mba

Bachelor Of General Studies, Business, History

Associate Of Arts (A.A.), Business