Dan Burhans Email & Phone Number

Minneapolis, Minnesota, United States

Eagan, Minnesota

• Oversee day-to-day operations of the store.• Ensure the Total Customer Experience.• Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.• Strong product knowledge.• Communicates with Program Team to ensure availability of merchandise; maintain accurate inventory.• Execute all company visual merchandising directives.• Maintain appropriate level of store staff; hire, train, and evaluate personnel.• Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.• Inform store employees on updated proper store operations and procedures.• Schedule and assign employee hours.• Monitor payroll and expenses daily to ensure budget is met. • Assist Program Team in reviewing merchandising activities; determining additional needed sale promotions. • Support and adhere to all company policies, procedures, and guidelines.• Direct all store operations on additional days, including game days and special events.

Stillwater, Minnesota

Control expenses at the store level to increase profits. Monitor overall financial reports such as profit and loss statements and manage the stores budgeted payroll.Work with multiple departments to increase overall store sales versus annual planned sales. Promoting and creating new business with major contractor and commercial accounts. Overall supervision to 130 store team members.Maintain store operations by coordinating an enforcing company policies. Provide a safe and clean environment by maintaining store facilities.

Provide both administrative and technical supervision to the office and team members.Control and accountability of all cash flow through the store. Handling of accounts receivable, organizing and controlling government accounts.Monitoring sales performance and merchandising the sales floor.Assist with interviews and the hiring process. Schedule, organize and lead department meetings.Provide customer service due to product and credit card issues.Assist with accounts payable and processing of purchase orders an expenses.

Assisting the marketing coordinator with day-to-day activities.Help develop new ideas and promotions to increase guest traffic.Assist with setting up for events held at the mansion.Hands on use of Microsoft Word, PowerPoint, Excel and Spreadsheet. Perform administrative duties with in the office such as answering phones, managing emails, scheduling meetings and prepare presentations.