Daniel Coleman Email & Phone Number

Saint Charles, MO, US

Lake Saint Louis

Supporting NISC’s proprietary mapping software: Mapping & Staking (formerly MapWise). This Geographic Information System is used by Electric and Broadband Utilities for the mapping of assets and staking of new jobs. Enables members to maintain accurate information regarding their membership to keep the lights on. Product Support for members via Phone.

Hazelwood, Missouri

Call center support, primarily for hospitality (hotel) internet connectivity and some VoIP, PBXo Tier 1 Support, answering 30+ calls per day explaining troubleshooting steps via voice only to non-technical guests (Assessment, Diagnosis, Repair)o Basic Tier 2 Support - Utilizing Remote Desktop to reboot and configure access points and switcheso Assigning.

Warson Woods, MO

Retail Management focusing on customer service, store inventory, merchandise restock and sales.o Managed store inventory of $50,000+/week sales, ensured smooth receiving and stocking of merchandise, and minimized out-of-stockso Assisted customers as much as possible, including carry-outs, answering questions, and making product recommendations. o Learned.

Affton, MO

Responsible for managing a team of up to ten employees when this family-owned and operated store opened up their first location in Saint Louis - an 8,000 square foot pet storeo Performed initial store setup including shelving setup, merchandising, animal care, POS trainingo Full management duties, including: hiring, discipline, training, scheduling.

Little Rock, Arkansas

Primarily dietary preparation for zoo animals and grounds security o Prepared fresh and frozen diets for a variety of animals in the zooo Complete various tasks left by other zookeepers: Cleaning enclosures, Heavy lifting, Feeding and Caring for animals, Assisting with Events o Secured Zoo grounds at night

Springfield, Missouri

Responsible for assisting the Manager and Assistant Manager with store operations. o Responsible for opening and closing the store, depositing money, staff efficiencyo Maintained health and habitat of a variety of small animals (fish, birds, reptiles, mammals)o Rearranged, stocked, and maintained merchandise

Affton, Missouri, United States

Worked as a Courtesy Clerk and later as a Cashier during high school and when home from college o Handled the exchange of money for goodso Ensured store cleanliness and efficiency at the front end, including cart managemento Helped customers find products in a friendly and courteous manner