Accountable for the technology roadmap, strategic vendor technical relationships, and driving innovation through the Portfolio of products and services.

Working alongside our Commercial and Marketing teams, I assist with the development and go to market of Microsoft Cloud, specifically Azure and the Modern Workplace and Security solution areas, and hybrid infrastructure related products and services.I also play a key role in supporting pre sales opportunities across Group, maintain technical relationships with a handful of strategic customers, and devise and support various pipeline initiatives to enable growth.

Working for one of the norths leading IT Solutions provider, I design, propose, deliver and support small and large scale infrastructures across a wide variety of industries. Using the latest technologies from the top tier vendors, I am able to deliver customised, effective solutions for a wide range of customers.

Management of all IT Infrastructure systems including telephony, server, network and storage solutions and desktop estate with a specific concentration on high availability, security and compliance. Lead a small yet highly focused team to ensure the business has a robust, resilient and scalable infrastructure to ensure maximum service for internal and external clients.

Designed, built and support server, network and telephony infrastructure for the merger of Drydens Lawyers and Fairfax Solicitors. Provide pro-active support across all four tiers of the support structure to the business and ensure regulatory and security compliance (PCI DSS). Play key roles in various projects involving ICT and undertake capacity planning, request for change and business continuity processes.

Provided 1st and 2nd line support to a 150+ user base ensuring SLA's were met with both internal and external clients. Monitored systems and applications across the business. Became a Microsoft Certified Desktop Support Technician (MCDST, Windows XP) in 2007, and gained MCITP certification in Windows Server 2008 in 2009.