Daniel Alvarez Email & Phone Number

San Francisco Ca

Process semi monthly payroll for staff of over 100 EE's in WFNCreate a yearly equitable custom payroll schedule for NE staff.HRIS system; JazzHR, Ease and IGOE for onboarding and OEAP duties via Blackbaud system

Pleasanton Ca

Receive, calculate and process all payroll batches submitted daily for 1000 plus EE’s clients.Validate changes and errors against payroll records and master file. Submit for processing Masterfile, quarterly taxes, and payroll register reports prior to print job.

Pleasanton Ca

HCMC IS; stretch assignment (8-15 to 10-16) handled ramp up to having clients in compliance with new ACA law be end of calendar year. Received corporate recognition for achieving ACA goals for 2016 start date.Expertise knowledge of ADP Workforce Now systemFollowed project managed milestones methodology to have new clients running successfully with ADP Workforce Now with timekeeping.Worked in nationwide Kaizan project for ADP Implementation that developed new implementation process.Processed first two payrolls for weekly, biweekly, semi-monthly on all new clients up to 1000 EE’s. This amounted to over 500 payrolls processing from 2011 to 2017.Received Bonus from both Time & Attendance and Benefits during same Fiscal Year FY16Top Performer FY15 3rd qtr. for all of Majors account Time IS’sConducted training session for managers and supervisor on timekeeping system.

El Paso, Texas Area

Conducted client interview for compatibility issue with software base payroll system with internet based.Trained client staff on existing products and the new conversion productsProcessed multi state weekly through monthly payroll with ADP Software up to 1000 Exempt and Nonexempt employeeSet up management report based on client specification Partner with clients to understand their business and related needsGuide and drive the client towards the best solution for their business needsIncorporate new processes, tools and approaches when recommending an ADP solutionInteract and collaborate with other ADP associates in Sales, Implementation and Client ServicesAbility to deliver negative information to a client by providing solutions through positive reinforcement

El Paso, Texas Area

Assigned AR base of 12 million dollars with over 460 clients and 4300 distinct company codes. Primary responsibility was maintaining aging percentage by resolving client billing issue so payments can be made timely. This was achieved by working with both internal and external clients as business partners in an effort in establishing, reinforcing or maintain positive working relationship.Coordinate with collectors, regional controllers, to process and submit one proof of claim for all NAS bankruptcies prior to bar date. This includes internal write off and application of credits prior to external submission to bankruptcy courts.Analyze client data in reconciliation process against ADP records to align clients and ADP payment records.Developed and implemented process for handling ADP nationwide client bankruptcy procedures for all product suite and divisions.Trained AR staff and maintain BK procedure to follow along current financial climate.Handle Legal Dept. request for reconciliation due to legal proceeding against ADP. This includes locating and providing all close payment screens, check to invoice details, and any preferential payment leading up to client filling date.

El Paso, Texas Area

Call center, contacted customer to collect past due amounts on credit card. Passed call quality standards 52 of 54 months with 12 consecutive calls at 100%.Floor walker for new hires handled call monitors provided feedback and coaching on a one on one basis.