Increased conversion rates through strategic and iterative planning, testing, and design for clients in a variety of industries.Developed wireframes and prototypes for web and mobile applications.Solved complex design issues to improve usability and user retention on various software and web interfaces.

Coordinated with small and enterprise clients to build, maintain, and improve their auction websites. Collaborated with global development team to upgrade system and improve usability

Organized and synchronized design projects across a globally distributed team.Made suggestions and implemented changes to sign up process that increased conversions by more than 350%. Directed creative for end-to-end customer experiences.

Took lead on a project to create an online questionnaire that improved self-starts from customers.Developed marketing strategies for online campaigns that optimized conversion rates on landing pages that outperformed the industry standard (averaged 12% conversion rate).Analyzed user experience issues and implemented solutions to decrease client confusion, improve self-start, and decrease number of clients contacting customer support.

Improved user experience for eCommerce sites. Consulted with clients and ensured a high level of client satisfaction.

As lead designer, I developed creative advertising material including; vehicle wraps, brochures, and signs. Oversaw daily print production as well as operated and maintained large format printers and vinyl plotters.