develop robust Automation Test Frameworks using C#, Selenium WebDriver, Page Object Model (POM), and XPath for efficient and maintainable automated tests.Implement BDD frameworks like SpecFlow to bridge the gap between technical requirements and automated test scenarios.Write script to test API endpoints using Postman, including creating C# functions to interact with API endpoints and validate JSON responses.Integrate automated tests into CI/CD pipelines using tools, ensuring continuous testing and deployment across multiple environments.Execute and analyze test results from automated regression and smoke test suites, identifying and communicating issues effectively to improve software quality.

At Bilingual Families, I utilise WordPress to provide information using all website functions to create visually attractive web pages. I meticulously create and monitored email accounts of all staff to ensure continuous and smooth flow of communication. To ensure effectiveness, I oversee all aspects of website production hosting and deployment. I diligently organise and prioritise tasks according to importance and deadlines. I see to it that I establish good working relationships with vendors, internal and external customers.

As Project Manager and Delivery Manager, I oversaw operations for software development projects and software testing services including Security testing for Japan, Australia and Singapore markets. I dutifully performed all tasks whilst directly reporting to the CEO regarding the status of projects in the branch including project progress reports and status of resource utilisation in the branch. To ensure success, I proactively worked closely with other branches within NTT DATA Vietnam to optimise personnel functions for the company's projects. I eagerly and effectively provided support for Sales and CEO in proposal preparation, project scope estimation, quotation, profit and loss estimation as well as resource management. Using strong communication skills, I liaised with local software outsourcing service partners and customers in software development projects. These included scaled agile projects with the size of hundreds of man-months, which are implemented by branches of NTT Data, the local outsourcing software service providers, and customers. I innovatively conceptualised and designed automated test frameworks and scripts to support internal development projects.Key Achievements:• Reduced the attrition rate to 11%, maintained the headcount stable and growing 5% a year for three years, and delivering a large project to Japanese customers with team-size of Projects up to more than 500 person-months. • Heavily involved in researching and managing two security penetration testing projects for Australian customers.

As Automation Test Engineer, I carried out designing and developing of automation testing frameworks including actions-based, script-based, data-driven testing using selenium C#, QTP (VBScript), Ranorex (C#) and API SOAPUI (groovy script). I actively collaborated with the top educational game and device company in the United State (leapfrog). I also worked as part of a team of hundreds of testers who performed game testing daily. In this role, I created an automated downloading tool that automatically scans released games on the FTP environment to be downloaded at night and completed before the employees comes to work. To contribute to the knowledge bank, I conducted research and trained Web services testing skills using SOAPUI tool for dozens of manual testers and performed well in testing for US customers.Key Achievements:• Fixed 95% of downloading issues causing network congestion resulting from the need to download game software every morning and saved the company hundreds of thousands of dollars in network upgrades with the US client.• Saved the company thousands of dollars in outsourcing through research and testing skills.

At FPT Software, I oversaw the development of outsourcing software products for US and Singapore clients. Conducted research and created automation test frameworks and tools to support internal and outsourcing projects using QTP, Ranorex and Visual C#. I efficiently developed a data-driven automation testing framework using the Visual Studio Coded UI Test in conjunction with the C # language. I carefully reviewed, revised and upgraded existing software, customising it for specific client requirements. I then oversaw the installation and testing of software, noting any issues and fixing said issues to ensure client satisfaction.Key Achievements:• Saved the project up to 70% on the cost of using the team of testers in the project by utilising a data driven automation test framework.• Increased massively the productivity of regression testing that helped our testers focus on complex functions of the product.