Donn Enright Email & Phone Number

San Francisco, California, United States

Support early-talent acquisition company by deploying, managing, and documenting day-to-day technology for all employees. As a system admin I conduct research/testing, procurement, rollouts, and training for all users, balancing the needs of the end users with security compliance. Overall, I am responsible for the smooth operation of the organizations IT needs. Specific responsibilities and achievements include:-Migrated employees from Jamf server to Jamf Cloud to Kandji.-Built and maintained MDM solutions.-Assisted on roll-out and administration of Freshservice.-Became an Okta Certified Professional.-Developed proficiency in Atlassian Cloud Administration.-Monitored, maintained, and patched the Cisco Meraki Networks.-Assisted in Onboarding automations (Okta, Kandji, Atlassian, Freshservice, and Bettercloud).-Supported SOC2 audit.-Created automated onboarding experience for Mac.-Built-out and automated Zoom Rooms’ creation.-Participated in migration of acquired company into our systems.-Provide documentation and communications for employees around IT initiatives.-Evaluate technical needs on a rolling basis to determine solutions across departments.

San Jose, California Area

Provided desktop support as only IT employee eventually growing the team and providing oversight as systems’ engineer. Responsibilities and achievements included:-Conducted initial set-up of IT department, as additional global employees joined organization.-Transitioned the tech stack from nearly all on-premises to cloud-based.-Created library of technical and training documentation for all employees.-Supported SOC2 audit.-Replaced Cisco switches and WAPs with Cisco Meraki.-Built our own Jamf Pro server and transitioned to Jamf Pro Cloud.-Built-out and maintained our Office 365 tenant.-Built-out and implemented Okta.-Built-out and automated Zoom Rooms’ creation.-Automated Onboarding/Offboarding with Okta and Jamf.

San Francisco Bay Area

Consultancy provided full-service, Apple-Certified remote and onsite support and services for individuals and businesses. I setup and maintained hardware, software, and networks for local clients.

Santa Clara, Ca

Provided desktop support and was admin for network security company. Responsibilities included:-Established initial Mac standards.-Initiated deployment systems.-Created and maintained corporate images.-Responsible for all Mac inventory.-Planned and executed international deployment.-Provided white-glove executive support.-Integrated Open Directory and Active Directory (AD).-Integrated all Macs into AD.-Sole Mac support engineer (500+ users).-Admin for AD and Exchange servers, and Shortel phone system. -Windows XP/7/8 supportMisc: Imaging and deploying Macs and Dells, hardware/software fixes, general AV setup, and maintenance, workstation deployment, etc.

While employed with the PowerBook Guy (now known as Keane computer repair) I was a lead technician responsible for the troubleshooting and repair of Apple Computers, with a particular focus on laptops.