IT systems administrator with +10 years’ experience supporting enterprise employee environment with a specialty in administering Apple devices and services(not limited to macOS or Apple Devices, (also posses experience in supporting Windows '98 - Windows 11 and Linux variants). My experience has lead to high proficiency in the deployment and administration of several enterprise SaaS apps including, yet not limited to: Atlassian Suite(Jira, Confluence, Status Page), Okta Identity Cloud, Jamf Pro MDM, Kandji MDM, Google Workspace, Meraki, Microsoft 365, Azure, Global Protect VPN, Cisco Anyconnect VPN, Ticketing systems(Jira service desk, FreshService, ServiceNow)Beyond the software and hardware skills, you will find that I posses excellent soft skills including, but not limited to: documentation, cross department collaboration, company-wide technical announcements and training, and project management
Listed skills include Technical Support, Networking, Servers, Troubleshooting, and 45 others.