Administrative Specialist
CurrentProvides clerical and customer service support for the Department of Navy section at the Military Entrance Processing Station San Jose. Performs a range of administrative and human resource tasks, and policy administration. Operates under general supervision, demonstrating a high level of discretion and professional judgment.Supports program administrators by drafting, editing, and distributing correspondence in compliance with established guidelines. Manages incoming calls and visitor inquiries, delivering excellent customer service and directing inquiries appropriately. Schedules meetings, and appointments, ensuring efficient and seamless coordination.Maintains organized filing systems for applicant records, correspondence, reports, and other materials. Executes routine clerical tasks, including photocopying, faxing, mailing, and document preparation. Compiles and maintains data for monthly, quarterly, and annual reporting purposes. Reviews, verifies, and updates applicant enlistment paperwork and personnel data using secure automated systems. Accesses and updates multiple automated personnel systems concurrently to ensure accuracy and consistency. Assists with screening and responding to routine inquiries via phone and email.Performs office automation tasks using Microsoft Office Suite, including Word, Excel, Access, Outlook, PowerPoint, and SharePoint. Addresses non-routine issues by consulting with appropriate managers or staff members.