Dane Khan Email & Phone Number

Durban Area, South Africa

Sales Consultant.Duties include:1.Upgrading customers contracts.2.Cold calling customers.3.Customer care.4. Assisting customers with online orders and queries. Coach1.Call listening 2.Coaching based on the calls that were listened to and completing one to one coaching documents.3.Script writing . Web chat agent1. Trained on business training module called (SURA) Set the tone Understand the customer Relay the solution Achieve the resolution… Show more Sales Consultant.Duties include:1.Upgrading customers contracts.2.Cold calling customers.3.Customer care.4. Assisting customers with online orders and queries. Coach1.Call listening 2.Coaching based on the calls that were listened to and completing one to one coaching documents.3.Script writing . Web chat agent1. Trained on business training module called (SURA) Set the tone Understand the customer Relay the solution Achieve the resolution. Coach1. One to one coaching with agents on their weekly and mid week performance also assisting agents with their development areas. 2. Upskilling and developing. 3.Creating chat structure.4.Reporting to higher management on the development areas of the agents and solutions based on the coaching documents to improve their performances.5.Pulling out reports of agents stats. Show less

Durban Area, South Africa

Sales ConsultantDuties include:1. Cold calling. 2. Lead generation. 3. Data capturing. Coach1.Presenting presentations on sales and objection handling skills .2.Trained on product and business processors.3.Received trainees for development and upskilling.4.Motivating agents to performance by day to day feed back on their performance.5.Listening to call recordings.6.Reporting to higher management on the development areas of the agents and… Show more Sales ConsultantDuties include:1. Cold calling. 2. Lead generation. 3. Data capturing. Coach1.Presenting presentations on sales and objection handling skills .2.Trained on product and business processors.3.Received trainees for development and upskilling.4.Motivating agents to performance by day to day feed back on their performance.5.Listening to call recordings.6.Reporting to higher management on the development areas of the agents and solutions based on the coaching documents to improve their performances. Show less

Durban Area, South Africa

Sales ConsultantDuties include:1.Liaising with customers (telephonically and in person).2.Travelling to Clients homes to perform relevant demonstrations. 3.Pitching products to the customer. 4.Closing sales, drawing up relevant documents for completion of sales. 5.Customer care services. 6.Cold calling for appointments.Coach1. Tracking agents performance on a daily to weekly to monthly performance tracker/ reports.2. Reporting to higher management on… Show more Sales ConsultantDuties include:1.Liaising with customers (telephonically and in person).2.Travelling to Clients homes to perform relevant demonstrations. 3.Pitching products to the customer. 4.Closing sales, drawing up relevant documents for completion of sales. 5.Customer care services. 6.Cold calling for appointments.Coach1. Tracking agents performance on a daily to weekly to monthly performance tracker/ reports.2. Reporting to higher management on the development areas of the agents and solutions based on the coaching documents to improve their performances.3. Coaching on product knowledge and business processors for new agents and assisting older agents with achieving they targets. Show less

Durban Area, South Africa

Assisting guests with minor errors on the slot machine and also paying out jackpots. Making sure that customers are happy by resolving any problems or issues they may have.

Bs, Tourism And Travel Services Management

Activities and Societies: Volleyball team and running

Bachelor'S Degree, 12

Activities and Societies: Volleyball team