Dane Ryan Littleton Email & Phone Number

Cleveland/Akron, Ohio Area

• Dedicated onsite resource working alongside PACs administrators at Cleveland Clinic, supporting AGFA software and hardware solutions, in a large enterprise scale medical IT environment.
• Manage and maintain application, and database servers in multiple OS (Windows, Linux, OS) and DB (Oracle, SQL, and MongoDB) environments. Responsibilities included maintenance, updates, monitoring, troubleshooting, and.
• Administration, monitoring, and maintenance of 6.0 and 6.5 VMware clusters at multiple locations including deployment, ESXI host resource management, and troubleshooting.
• Point of contact for management, install, and maintenance of multi-vendor storage environment including EMC, Netapp, and HP at multiple sites across Ohio and Florida.
• Worked to increase team communication and procedure repeatability by increasing local team’s internal team notes/best practices catalog from 200 shared notes to over 950.
• Supports Cleveland Clinic Florida locations remotely providing application, server, hardware, and VMware support.

• Achieved Platform Engineer Specialist Certification in 3 EMC core product lines; Symmetrix and CLARiiON (SAN Storage) and Celerra (NAS Storage).
• Supports a wide range of EMC hardware and software products including Avamar, Symmetrix, VNX, Isilon, Xtreme I/0, VPLEX, Centera, Recoverpoint, Clariion, Celerra, Centera, and EMC Secure Remote Support.
• Provides onsite, customer-facing and remote support to EMC customers in Northeast, OH.
• Awarded under the Excellence@EMC program multiple times by customers for providing service above and beyond expectations.
• Recognized by sales for submitting leads that generated booked deals and new revenue for EMC.
• Entrusted to mentor and develop new Associate Customer Engineers. Associate Customer Engineer

• Geek Squad Home Theater InstallationGeek Squad Double Agent – Home Theater/Personal Computer
• Hired as a dual agent providing in-home Home Theater and PC installs, networking and printer setup.
• Additional experience performing PC setup, software installation, troubleshooting, antivirus removal, and performance optimizations in store.
• Twice led all Geek Squad Double Agents nationally with in-home attachment revenue.Computer Department Supervisor, Computer Department Senior:
• Educated customers on the latest product and service offerings in the home theater and computer departments.
• Promoted to supervisor to turn around failing computer department, quickly turning the department around and meeting goals.

• Completed senior design project for Cleveland State University by designing a cooling diversion system for an induction heated forging impactor.
• Hands on experience prototyping, rendering animated 3D models, sketching, drafting, cost analysis, and testing.
• Real world experience gained in the design process including, critical thinking, idea collaboration, work delegation, project planning, and timeline management.

Bachelor'S Degree, Mechanical Engineering Technology

Activities and Societies: -Graduated Summa Cum Laude. -Invited to join Golden Key International Honour Society. In process of joining..

Associate Of Applied Science, Mechanical Engineering Technology

Activities and Societies: Phi Theta Kappa, the International Honor Society for two-year colleges. -Dean’s List 7/8 semesters at Lorain.