Dan Pedersen Email & Phone Number

Greater Seattle Area

• Conceived, designed and developed a SaaS-based ESL application (hosted by AWS)
• Coordinated with global vendors and developers to create a beta product (Taught 10x faster than a teacher, 100 percent completion rate and went viral during testing)
• Developed business case, technical requirements, analytical models, user interfaces and test cases
• Implemented a creative AI/ machine learning solution that measures learning rate in real-time and personalizes pronunciation lessons

Phoenix, Arizona Area

• Migrated 100+ applications to a more efficient, consolidated, VM environment
• Planned and relocated two enterprise data centers.

Phoenix, Arizona, United States

• Led critical AZ State regulatory compliance activity.
• In less than 90 days, modeled processes, architected solution, built prototype on personal equipment, changed the corporate standard, obtained funding, and implemented the solution.
• The solution utilized MS SQL Server, ETL tools, SharePoint, and BI. The system tracked every claim reported delays in near real-time.
• Result: Claim processing time was reduced from 30 days to 3 days. Averted over a million dollars per day in penalties.

Chandler, Arizona, United States

• Managed a critical 80-million-dollar portfolio of risk abatement projects for the CIO.
• Led risk assessment, analysis, and abatement activities.
• Led ten project managers that abated risks associated with data transfer, storage, refresh, configuration management, fabric upgrades, server upgrades, privacy & security policies, and long-term planning for the merged.

Riyadh, Saudia Arabia

• Setup PMO: Mentored executives, program managers, and project managers.
• Reduced vendor support costs by $30M and improved service levels.processes.
• Provided oversight to the entire IT security portfolio ($600M) and drafted SLAs that ensured the security of the country.
• Developed a customer-centric KPI's that aligned vendor behavior with customer needs.

Mesa, AZ

• Led multi-desiplined team that negotiated contracts. defined processes, and developed forecasting tools for managing the Army's worldwide aircraft inventory.
• Reduced inventory by $200M, improved aircaft availlaby by 7 percent, and created a $1B per year revenue

Bangkok Metropolitan Area, Thailand

• Set-up Microsoft’s first business development center in SE Asia
• Restructured reseller agreements and sales pipelines for Thailand’s largest reseller, Metro Services Corporation

Redmond, Washington, United States

• Implemented a customer-centric development methodology: Played a significant role in generating first-year product revenue $1B
• Setup and managed beta user communities and quantified customer satisfaction by feature and market: Enhancing customer satisfaction by 30% in 90 days

Redmond, WA

• For World Wide Service Division:
• Created a standardized process for statistically quantifying drivers of customer satisfaction
• Provided coaching to executives on Six Sigma improvement, Lean principals and customer-centric product design
• Used analytics and insights to provide recommendations towards activity prioritization

Greater Seattle Area

• Prototyped the world’s first secure handset-based cashless-payment solution (projected revenues > $100M)
• Negotiated co-development agreements with AT&T, VeriSign, Nokia and obtained a $60M funding commitment
• Assessed technology, defined software and network architecture

Greater Seattle Area

• Reported to the CIO and assured the regulatory HIPAA compliance of 100+ systems throughout 4 different states
• Led compliance team, architected solutions, estimated costs and obtained $40M funding from Board of Directors
• Established the corporation’s first PMO and staffed a 160-person organization
• Established organization for communication with numerous regulatory bodies, 10k business partners and 2.5M subscribers

Master Of Science, Business Administration /Management Information Systems

Activities and Societies: President, Seattle Robotics International President, DesMoines Highline Soccer ClubConcurrently lead several.

Bachelors, Mechanical Engineering, Control Theory, Materials & Processes

Activities and Societies: Intermural Soccer, Sailing Club Engineering intern for three summers