Dan Fiore Email & Phone Number

Boston, Ma, Us

Weston, Massachusetts, Us

As part of the Programs Management Office, I work directly with Client Success leaders, clients, and program stakeholders from a variety of businesses, organizations, and backgrounds to define customer success program scope, business objectives, and timelines. Responsible for the planning, resource allocation, execution, and delivery of Advisor360° Programs. Develop and analyze performance against program analytics and KPI's.

Framingham, Massachusetts, Us

Instrumental contributor towards company’s evolution from early growth stage to current unicorn status. Responsible for ensuring complete and effective understanding by internal and external resources of all Workhuman product features and release updates via presentations, providing solutions, and strategy. Significant cross-functional responsibilities with Sales, Engineering, Customer Success, Finance, Marketing, Operations, and Legal. Director of the Workhuman demo experience - content, training, customization. Owner of Workhuman's Certified integration with Workday. Designed, built, and managed central engagement element of Workhuman’s annual HR industry conference.

Framingham, Massachusetts, Us

Established a reimagined product release process for internal and external audience, driving product adoption. Support business development as subject matter expert via product demonstrations to C-levels. Significant cross-functional responsibilities with Sales, Engineering, Customer Success, Finance, Marketing, Operations, and Legal. Operationalized and standardized the Agile product development lifecycle across a multi-national organization comprised of diverse product solutions. Drove adoption of reporting and tracking standards to ensure clear and concise development status and roadmap visibility throughout the product organization as well as across company leadership. Owner of the development process from idea/enhancement request through publication and enablement of released solutions. Director of multiple demo environments.

Framingham, Massachusetts, Us

Responsible for ensuring complete and effective understanding by internal and external resources of all Workhuman product features and release updates. Built and maintain a library of product documentation, provide business direction and technical support for the sales demo, serve as product owner for data integration solution with Workday HRIS. eCommerce platform global currency and Cost of Living analysis and management. Created and directed demand campaigns to award recipients, resulting in $100M+ recognized revenue.

Framingham, Massachusetts, Us

Customer-facing position, responsible for the successful design, implementation, and long-term growth of strategic recognition programs for global and domestic companies. Cultivated strong relationships with clients, ensuring retention, establishing client referral pool, and providing revenue growth to the company. Representative for Workhuman services, presenting to C-level prospect executives during the complex sales cycle. Developed growing team of Customer Success professional to support company expansion. Established effective partnerships across Sales, Finance, Operations to provide voice of the customer

Menlo Park, Ca, Us

Provider of senior level finance and accounting professionals to clients on a project and interim basis.

Walldorf, Bw, De

Responsible for successful positioning of profitable Education Services and Software solutions to new propects and existing client base that ensure successful system adoption by client personnel and achieve personal and organization business development goals.

New York, Ny, Us

Held multiple customer-facing positions with increased responsibility: Securing services business, leading enterprise financial software implementations, building and developing a team of consultants and providing product demonstrations and training. Representative for Lawson Software services during the complex sales cycle.