Hai Dang Nguyen Email & Phone Number

Ho Chi Minh City, Vietnam

• Played key role on technical team engaged in back-end software development and implementation of business-critical modules and functionalities.
• Assisted in design and implementation of multi-tenant Messenger application; developed back-end functionality; tested and deployed in multiple environments including Cloud (Azure) and on-premises.
• Monitored and updated back-end environment to support over 2,000 concurrent users.
• Performed troubleshooting, debugging, and upgrade of existing versions.
• Created logging system using ELK stack; developed common library to standardize APIs logging into Microservice systems.
• Integrated Messenger application with Janus WebRTC for audio and video calls.

Ho Chi Minh City, Vietnam

• Assisted in developing, analyzing, and deploying applications to production, as well as maintaining systems and performing data reporting.
• Performed technical troubleshooting and upgrade of existing versions.
• Implemented Java Web apps for Bosch China including iHotline ChatBot and Social Credit System.
• Identified and analyzed customer requirements.
• Conducted full stack development; designed mockup UIs and implemented front-end and back-end architecture for several critical applications.
• Integrated ChatBot with 3rd-party services including Chatbot Engine, iService back-end, and WeChat message notification.

Ho Chi Minh City, Ho Chi Minh City, Vietnam

• Developed ThingBook Messenger; implemented iOS and beta Android versions; implemented message forwarder service to manage XMPP connections to reduce HTTP requests to back-end.
• Implemented POC service allowing users to collaborate efficiently on Jira projects from Messenger app.
• Developed responsive front-end interface using Angular, HTML5, CSS3, and Bootstrap; developed JavaScript library to generate starter code for public account’s HTML5 page.
• Designed desktop application allowing non-technical users to design and execute repetitive user action scenarios on web applications, saving significant time, resources, and costs.
• Implemented components to manage agent machines and distributed scenario execution; introduced ExtentJS reporting function.

Ho Chi Minh City, Vietnam

• Delivered hands-on expertise in developing and maintaining in-house testing tools and testing frameworks.
• Developed automated testing tools and scenarios for core harness libraries, installation verification, and repository load testing that measurably improved productivity for QA teams.
• Assisted in analyzing test requirements for TestArchitect cross-platform automation software. Developed sample apps displaying full UI controls in multiple languages, assisting QA teams in verification.
• Developed RESTful web service testing framework based on Open Source. Researched web services, microservices and DevOps; developed POC to demonstrate continuous integration.

Bachelor'S Degree, Computer Software Engineering

Master'S Degree, Computer Science

In progress via distance education, expected completion date - June 2023