Daniel Grinder Email & Phone Number

Raleigh, Nc, Us

Raleigh, Nc, Us

Portfolio Roadmap - Continued refinement of the 3-6-12 month portfolio roadmap for Service Delivery evolution within people, process and technology. Responsible for influence and execution of deliverables to meet roadmap milestones.Technical Optimization - leverage technical SMEs in Workday, ServiceNow and Automation/AI to create the right foundation for increased technology use within the Service Delivery function and influence the portfolio roadmap for right outcomes with the right technology at the right time.People Team Intake and Governance - Responsible for working with People team COE Leads and Leadership to align overall People Team priorities for Tech, communicate outcomes and collaborate on cross-people team efforts for improved readiness for Tech priorities in agile methodologies. Responsible for creation of requirements to onboard a service into Service Delivery and operational readiness for new technical or people team implementations.Process Management - Responsible for optimizing BPA resources with overall portfolio roadmap and Intake needs, aligning process framework and guidance into portfolio roadmap and creating sustainable process management strategies for the future. Service Delivery Operating Model - Partner with stakeholders to define, collaborate and implement operating model changes to support Service Delivery and COE partnership in role clarity, define success criteria and measure outcomes of model improvements.Communication - create and implement communication strategy both internal to the People team and externally to proactively communicate during critical events/incidents, update on People Team intake/priorities, showcase improvements and engage associates and managers

Raleigh, Nc, Us

Leads the People Service Management team responsible for case management reporting, business process improvement, shared service transformation, knowledge management, business continuity planning, People audit and risk, Service Delivery enablement, operational readiness, and internal Operations governance and prioritization.Developed case management performance metrics and reporting strategy to inform People Service priorities and identify areas for self service, automation, and improvement.

Raleigh, Nc, Us

-Led team of project and program managers supporting highly complex, strategic People Team priorities. Oversaw expansion of portfolio to include cross-functional programs such as Diversity and Inclusion, Organizational Growth and Scaling, Global Expansions, COVID-19 Response, and Future of Work initiatives.-Developed processes and standards to support end-to-end management of projects, including resource management capabilities, intake and portfolio management processes, standardized project artifacts and business controls, and defined roles and responsibilities. Enabled partners and stakeholders on how to effectively engage the PMO, as well as how to manage projects without a dedicated project manager.-Engaged with senior leaders to provide insight into progress-to-plan of overall portfolio, inform prioritization decisions, and provide required inputs to governance processes.-Successfully project managed initiative to grow Sales and Services function. Ensured organizational scaling through design of program and workstream objectives.-Project managed enterprise response to COVID-19 pandemic, including moving 17,000+ associates to fully remote status, designing processes and tools to enable business-critical associate movement to facilities or customers, developing programs and incentives to support associate wellbeing and ability to work from home, and ensuring compliance with local, state, and country-level regulations.

Raleigh, Nc, Us

Led strategic people, process, and technology projects across the Red Hat organization. Team lead for People Team PMO.Red Hat Project Manager roles have included:- Red Hat Diversity and Inclusion Initiatives- Talent Acquisition CRM Implementation- Employee Relations Global Process Improvements- Total Rewards Compliance Initiatives

Durham, Nc, Us

-Managed strategic HR initiatives focusing on post-acquisition integration, process improvement, and systems development. Led cross-functional project teams to define project requirements and scope, develop schedules, and execute projects. Projects included: development of US-based new employee orientation, implementation of a new Recruiting Management System, identification of processes for administration of a standard package of allowances and differentials for expatriate and third country national staff, standardization of performance management processes, and consolidation of policies from two previous organizations.-Coordinated internal activities for Ebola vaccine trial in Sierra Leone. Upon notification of award, led cross-functional team to develop plan for administrative start up activities, including deploying staff to country, hiring local staff, identifying office and housing space, implementing financial system in country, and other critical administrative tasks. Integrated administrative tasks with clinical tasks to maintain integrated master schedule for prime. Within three weeks of award, project had hired local staff, identified temporary office space, and opened first vaccination site.-Collaborated with HR and Operational leadership to identify and document roles and responsibilities relating to HR support of award-funded project implementation activities, leading to the identification of areas for improvement to be addressed through subsequent process improvement projects.

-Created comprehensive communication plans to address the organization’s key strategic initiatives, leveraging a variety of communication vehicles to share the strategic direction of the company with a diverse employee population across 28 states.-Developed communications on behalf of CHRO and CEO to support HR initiatives, promote employee engagement, and reinforce company strategy through key messaging. Ensured messaging was consistent throughout all HR communications.-Collaborated cross-functionally with IT and Corporate Communications to enhance communications processes and provide new vehicles for reaching employees, leveraging portal technology to address emerging needs of the employee population.-Managed New Employee Orientation program, providing information about company strategy and direction in a consistent manner across union/non-union and sales/non-sales divides. Utilized e-learning software to develop and enhance content and transitioned program from portal-based administration to a learning management system environment. Collaborated with Strategy and Sales functions to ensure program met needs of diverse population.

-Created and documented HR Communications program to ensure consistent messaging in all communications. Simplified development, review, and delivery processes and created multiple options for communicating with employees. Developed templates for communications planning and development and provided ongoing education to all HR employees on processes and key messages. -Headed communication efforts for outsourcing activities. Collaborated with multiple functions and outside vendors to communicate the outsourcing of health and retirement benefits to employees. Developed communications and training to assist managers with outsourcing of recruiting efforts. Created key messages and supporting resources to educate tenured employees about the termination of pension and retiree medical plans. Integrated communication plans into existing project plans.-Designed and developed a secure portal page providing tools and resources to assist people managers with employee transactions and managing direct reports.

•Led project to consolidate prior intranet and portal platforms into a consolidated platform. Designed and built a HR resource center for employees.•Developed HR communications to support key HR initiatives including benefits enrollment and performance management activities.

•Developed communications and supporting materials for special HR projects.•Researched learning management systems and e-learning providers for company-wide implementation.•Assisted with employee survey data analysis and administration.

Durham, Nc, Us