Focuses on new software implementation and development, leveraging new technologies to make user experiences more immersive and data output richer and more illustrative. Provide technology (software and hardware) and media strategy, execution, and support across the organization in collaboration with the company owner, senior executives, and managers. Partner with vendors to support essential research functions and annually plan and administer a $200,000 budget. • Transitioned the technology infrastructure from a physical server environment to the cloud (Dropbox, Google Workspace, Slack)• Ensured the company operated entirely remotely during the pandemic by reorganizing its technology stack• Increased sales by 25% by integrating Lumiere with company data collection tools in collaboration with the sales team• Partnered with ABC, CBS, NBC, ESPN, FOX, and Disney to produce live event sponsorship studies for major broadcasting events, including the Oscars, Emmys, and Super Bowl• Established critical company policies and procedures, including Information Security Policy, Data Protection and Governance Policy, Data Security and Privacy Risk Management Policy, and Security and Privacy Incident Response Plan in partnership with outside legal counsel

Collaborated with senior executives and managers to produce media projects for clients, including Disney, Warner Media, NBC, FOX, Food Network, ESPN, Microsoft, Paramount, and Google. Partnered with developers to modernize Lumiere.• Grew overall revenue by 27% by orchestrating Insight Reels (mini-documentaries) to highlight study goals and leveraging storytelling by coordinating with videographers, editors, and animators from around the country• Increased productivity by 50% by outsourcing the programming of data collection tools (Decipher, Sawtooth, Typeform, SurveyGizmo)• Boosted company visibility and increased customer engagement across social media by launching “Latitude Bytes” short research-driven studies• Developed engaging, novel methodologies for thought-leader studies• Facilitated quarterly training on IT policies and procedures for individuals and groups

Managed the hiring and outsourcing of Latitude’s quantitative survey programming.• Tripled productivity by spearheading the subcontracting of quantitative survey programming• Programmed 500+ surveys using programming tools leveraging HMTL, CSS, and Python• Increased the line of service by implementing the initial version of Lumiere• Transitioned email platform from Microsoft Exchange to Google and phones to VOIP• Converted an existing office space into an in-house research lab• Project managed and collaborated with electricians and IT Department to move company headquarters into a larger facility