Daniel Humphrey Email & Phone Number

Cleveland, Ohio, United States

I manage the Performance Evaluation and Innovation (PEI) Division of Cuyahoga County Health and Human Services (HHS), supporting the HHS agencies of Job & Family Services, Child & Family Services, Senior & Adult Services, Office of Child Support Services. The PEI teams advise HHS agencies on improving their operations and policy outcomes, including conducting data analysis, evaluating programs, reviewing casework and preparing for audits, leading the business side of software development, managing grants, and managing records administration.

Cleveland, Ohio

Data analysis and operations management for Health & Human Service Agencies; primarily supporting Job & Family Services' SNAP/TANF/Medicaid casework. • Project Co-Lead on in-house Work Management application for over 700 FTEs in Cuyahoga Job & Family Services casework on 400k; Lead role in feature planning, and data analysis, testing, training, and support• Created system of work management dashboards used daily by 100+ managers of all levels for long-term performance analysis; resource priorization; and monitoring day-to-day tasks, overtime, and remote work.

Manage team responsible for contracted services for the Divisions of Job & Family Services, Child & Family Services, Senior & Adult Services, and supporting contracting on re-entry, homelessness, youth, early childhood, and workforce development.

Cleveland/Akron, Ohio Area

Supporting the Department of Health and Human Services of Cuyahoga County, Ohio in their effort to improve long-term employment and wage outcomes for low-income individuals and families enrolled in cash assistance and other safety net programs.

Greater Chicago Area

• Developed coordinated response plan for city agencies during severe snow storms• Provided technical support for performance management in Fleet Management and OBM

Cleveland, Ohio

• Conducted quantitative and qualitative analysis of policy and operations for the Prosecutor's Office • Provided analytical support for Cuyahoga County's multi-agency Justice System Reform initiatives• Developed target personnel performance metrics• Created interactive Tableau dashboards for supervisors and policymakers • Conducted data quality audits/corrections for SQL-based case management system• Major policy areas included: bail and arraignment reform; diversion programs; smart prosecution; charging/plea bargaining equity

Cleveland/Akron, Ohio Area

• Policy analysis in support of regional initiatives: - expanding shared services among local governments - monitoring environmental quality of Lake Erie - regional Center for Excellence in local government• Performance management within County departments• Development of analytic tools for HR, procurement, budgetary functions• Represented performance management module in ERP implementation• Supervised Public Policy Fellows

Cleveland/Akron, Ohio Area

• Policy analysis and research supporting the Office of the County Executive and the Department of Communications• Advised departments on public records request fulfillment

Cleveland/Akron, Ohio Area

• Policy analysis on business incentive programs, urban planning, and regional development. Identify best practices and evaluate individual projects.• Long-term advisory study on privatizing or monetizing the Ohio Turnpike• Draft press releases, editorials, proclamations, internal policy briefs for the County Executive and cabinet-level officers

Master In Public Policy, Social And Urban Policy

Activities and Societies: City and Local Professional Interest Council; Criminal Justice Professional Interest Council; Community.

Bachelor Of Arts (B.A.), History

Activities and Societies: President, Princeton University Quizbowl Team; Princeton Charter Club

Chinese

Immersive summer program through Princeton in Beijing • Summer 2009 - 2nd year, equivalent to two terms • Summer 2010 - 5th year.