Dani Erbert Email & Phone Number

Arlington, Texas

I have delivered exceptional customer support, achieving above target retention rates. I consistently exceed performance metrics with data-driven coaching aligned with both organizational and client goals. I set ambitious KPIs and effectively addressed client patterns, implementing successful strategies. Expert project management skills ensure all objectives are addressed, and focused efforts with 12 key clients has lead to KPIs being consistently met.

Grand Prairie, Texas

Successfully led cross-functional teams from two organizations to launch a first-of-its-kind partnership school in North Texas, exceeding enrollment targets and achieving 100% re-enrollment for year 2. I also demonstrated strong customer relationship-building skills, set critical goals and KPIs to support organizational and client objectives, and managed and developed talent for a portfolio of 24 clients.

Arlington, Tx

Expertise in managing instructional outcomes for 515 adolescent clients by building relationships and influencing them to take action. Problem-solving skills were exemplary, and data was used to inform decisions and actions during weekly check-ins with clients who fail to meet KPIs.

Dallas/Fort Worth Area

Handled complex customer issues while supporting the strategic priorities of four campuses. Achieved a 95% success rate of clients meeting performance metrics by providing daily observations and data-driven feedback to 20 clients. Additionally, demonstrated excellent customer relationship-building skills by facilitating 23 network-wide professional development sessions with a significant impact.

Dallas, Tx

Dallas, Tx

Executive Mba

Master Of Education (M.Ed.), Educational Leadership With Urban School Specialization

Bachelor Of Arts (B.A.), Sociology And Anthropology