Daniel Leal
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Daniel Leal Email & Phone Number

Customer Support Analyst at Oracle
Location: Austin, Texas, United States 7 work roles 3 schools
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✓ Verified Jul 2026 3 data sources Profile completeness 86%

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Current company
Role
Customer Support Analyst
Location
Austin, Texas, United States
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Quick answer

Daniel Leal is listed as Customer Support Analyst at Oracle, a with 202102 employees, based in Austin, Texas, United States. AeroLeads shows a matched LinkedIn profile for Daniel Leal.

Daniel Leal previously worked as Technical Support Specialist at Medimobile and Software Engineer at Personal Projects. Daniel Leal holds Computer Software Engineering from Hack Reactor.

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Oracle

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Profile bio

About Daniel Leal

I am a Software Engineer who is excited and motivated to solve complex problems. I enjoy working in a team environment either on the interactive front-end or structure of the backend. My background in criminal justice has taught me that you have to communicate effectively and work well with your team to accomplish the goal, which in this case would be to solve the complex problems.To learn more, send me a note at lealdaniel456@gmail.com

Current workplace

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Oracle
Oracle
Customer Support Analyst
Austin, TX, US
Website
Employees
202102
AeroLeads page
7 roles · 12 years

Daniel Leal work experience

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Customer Support Analyst

Austin, Tx, Us

Technical Support Specialist

United States

Act as a primary point of contact for customers, addressing software issues and ensuring HIPAA compliance• Manage user accounts, including password resets, unlocking, and modifications• Conduct virtual training sessions for physicians, administrators, and coder• Maintain accurate and organized data entry, transcription, and formatting• Develop user-friendly training manuals for complex software systems• Train new employees within the department, ensuring smooth onboarding and knowledge transfer.

Software Engineer

Hack Reactor

Expwnent - Tournament building/hosting application created using MERN stack• Created a React app that allows the user to host a Bracket/Swiss style tournaments• Utilized complex and efficient queries to grab data from our MongoDB database• Created player and organizer dashboards using React, Material UI, and React Router• Worked aside 8 developers to create the application the client envisioned in the time frame givenView on Github - github.com/hratx-blue-ocean/pogchamp

Software Engineer

Hack Reactor

Project Catwalk - Front-end development of E-commerce site with React• Rendered all reviews from API for current product• Utilized DevExtreme Reactive stacked graphs to graph the quantity of reviews the product consisted of• Created a modal/form using react Bootstrap to allow client to add product reviews• Leveraged an Agile workflow to plan sprints and hold retros in order to deliver highest quality product on deadlineView on Github - github.com/Team-Tatsu-ya/i-do-my-turn-on-project-catwalk

Aug 2020 - Nov 2020

Software Engineer

Project Catwalk Backend Optimization - Backend API Refactoring of E-commerce site• Implemented ETL process to transform and load 25 million csv records into MongoDB database• Created API endpoints to efficiently query a MongoDB database and respond to client requests• Utilized Node.js streams to successfully process large data files for transformation.View on Github - github.com/Team-Broken-Spoke/productOverview_API

Aug 2020 - Nov 2020

Security Specialist

• Patrolled assigned post on foot, bike, vehicle or stand static post to maintain visibility and observe possible unusual activity• Investigated and reported maintenance and safety conditions• Monitored Closed Circuit Television, access control, and alarm monitoring systems as required• Maintained daily administrative documentation• Provided escort services to the clients visitors, contractors and vendors as required• Investigated security related accidents/incidents, and conducted Incident Reports

Mar 2018 - Aug 2020

Juvenile Residential Officer

Letot Center

Dallas, Texas, United States

• Provided direct day-to-day supervision to youths in a 24-hour residential facility in a manner that ensures the health, safety and welfare of each youth.• Functioned as a lead juvenile residential officer and assumed divisional responsibility in the absence of the shift supervisor. • Disciplined youths by enforcing the rules of the facility, documented behavior and other specific information and forwarded to appropriate personnel.• Conducted inspections, rounds and drills, which included room checks and physical searches of youths.

2015 - 2016 ~1 yr
Team & coworkers

Colleagues at Oracle

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3 education records

Daniel Leal education

FAQ

Frequently asked questions about Daniel Leal

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What company does Daniel Leal work for?

Daniel Leal works for Oracle.

What is Daniel Leal's role at Oracle?

Daniel Leal is listed as Customer Support Analyst at Oracle.

Where is Daniel Leal based?

Daniel Leal is based in Austin, Texas, United States while working with Oracle.

What companies has Daniel Leal worked for?

Daniel Leal has worked for Oracle, Medimobile, Personal Projects, Security Industry Specialists, and Letot Center.

Who are Daniel Leal's colleagues at Oracle?

Daniel Leal's colleagues at Oracle include Oluwole Owolabi, Gergely Janko, Andreea Petrut, Akash Singh, and Maria Bency.

How can I contact Daniel Leal?

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What schools did Daniel Leal attend?

Daniel Leal holds Computer Software Engineering from Hack Reactor.

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