Danial Evans Email & Phone Number

Morrilton, Ar, Us

Pottsville, Arkansas, United States

Little Rock, Arkansas

Morrilton, Ar

• Mandate communications between three teams (Business, Administrative, and Production) for day to day workflow.• Goal setting and review process for employees on the Administrative Team.• Currently manage Human Resources duties until HR personnel is hired on staff.• Maintain office services for Administrative Team, including time sheet keeping, filing, creation and management of documentation, etc.• Maintain all IT duties (installation, asset management, troubleshooting, etc.)• Design and implement office policies by establishing standards and procedures.

Morrilton, Arkansas

• Hired on as on-site systems and network administrator supporting all devices for start-up company.• Responsible for support of network.• Manage software deployment for desktops.• Responsible for Asset Management.• Troubleshoot and configure testing software for products to be compatible with PCs.• Responsible for managing people, resources, and other plant manager duties.

Russellville, Arkansas

• Hired on as secondary on-site systems and network administrator supporting approximately 250 computers and 40 printers.• Responsible for support of servers (physical and virtual), and network.• Work with two other teams and 20 members to support 40-50 other sites across North America and Central America.• Provide helpdesk support for all sites.• Manage group memberships and AD security application to the network resources.• Manage software deployment for desktops.

Morrilton, Ar

• Hired on as sole on site systems administrator supporting approximately 120-130 computers and 40-50 printers and backup tape rotation.• Company re-structured in early 2009 and changed roles from one person supporting one site, to a team of 4 administrators supporting 13 sites across the U.S.• Responsible for first-hand customer support on site for Morrilton, AR and remote support for other sites.• Manage group memberships and AD security application to the network resources.• Administer backup server software and provide support.• Troubleshoot and configure testing software for products to be compatible with PCs.• Implement and support Disaster Recovery Plan for Morrilton, AR and Lincoln, NE sites.• Responsible for Asset Management for all PCs, network equipment, and printers for the Morrilton, AR and Lincoln, NE sites while assisting with the others sites in the region.• Maintain and correct audit findings found against systems department for Morrilton and Lincoln sites.• Perform roles of site data security coordinator as defined in corporate directives.• Maintain printer and scanner environment.• Administer and provide technical support for site’s locally hosted PBX, voicemail, and telephony infrastructure.• Purchasing Card holder for region (approximately 20-30 sites).• Team member – Bosch North America Antivirus Team• Team member – Bosch North America Mobile Device Team• Mentor – Bosch Mentorship Program• Assisted with training of new IT staff members at other sites

Morrilton, Ar

• Sole on site systems administrator in a constantly changing environment supporting approximately 20 servers, over 500 desktop PC’s, LAN and phone wiring, desktop applications, and backup tape rotation for both Morrilton, AR and Conway, AR ICT Group call centers.• Re-built domain controllers with DHCP, file/print servers, and special applications servers.• Upgraded and converted all PC’s in both call centers to a Windows 2000 Professional environment and then later to a Windows XP Professional environment, including application testing.• Converted both call centers from their own separate domains to one single corporate domain to allow for the use of Active Directory.• Set up NT policies, roaming profiles, home drives, and accounts for domain users, as well as write batch scripts for user logins.• Worked mostly in Windows NT/2000/XP environment with some UNIX/LINUX (EIS and Tantacomm (call routing and recording software)).• Responsible for working on and reporting from Aspect ACD phone switch.• Worked with Tantacomm and Witness voice and data recording systems.• Used Ghost and ShipIT software for mass desktop application deployment.• Others applications supported include, but not limited to, Microsoft Office/Visio/Project 2000, Attachmate, Reflections, Aspect Callcenter Applications, VB Applications, Oracle, Acrobat, Edge, and DART.• Worked on project to deploy SER Call Manager upgrade to approximately 20 call centers remotely across the US.• Built, deployed, and managed Microsoft SNA servers for client PC connection to remote mainframes.• Along with network and server team members, made final changes to convert over to Active Directory in late 2005 into 2006.