Danica Domingo
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Danica Domingo Email & Phone Number

Client Services | Team Leader | Quality Analyst | Customer Service at AMA - Alberta Motor Association
Location: Calgary, Alberta, Canada 9 work roles 1 school
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✓ Verified July 2026 3 data sources Profile completeness 86%

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Role
Client Services | Team Leader | Quality Analyst | Customer Service
Location
Calgary, Alberta, Canada
Company size

Who is Danica Domingo? Overview

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Quick answer

Danica Domingo is listed as Client Services | Team Leader | Quality Analyst | Customer Service at AMA - Alberta Motor Association, a with 937 employees, based in Calgary, Alberta, Canada. AeroLeads shows a matched LinkedIn profile for Danica Domingo.

Danica Domingo previously worked as Registry Agent at Ama - Alberta Motor Association and Advisor II at Concentrix Canada. Danica Domingo holds Bachelor Of Science - Bs, Registered Nursing/Registered Nurse from Batangas State University - Nasugbu Campus.

Company email context

Email format at AMA - Alberta Motor Association

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AMA - Alberta Motor Association

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Profile bio

About Danica Domingo

Highly motivated and experienced customer service professional seeking to apply problem-solving skills and proven customer service strategies to contribute to the growth of an organization. With strong communication skills, meticulous attention to detail and can work effectively in a rapidly changing environment, and readily accepts challenges to meet or exceed organizational objectives. Reliable team member, multi-tasker and passionate team leader.

Current workplace

Danica Domingo's current company

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AMA - Alberta Motor Association
Ama - Alberta Motor Association
Client Services | Team Leader | Quality Analyst | Customer Service
edmonton, alberta, canada
Website
Employees
937
AeroLeads page
9 roles

Danica Domingo work experience

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Advisor Ii

Concentrix Canada

Canada

Started an as an advisor in Concentrix Canada while waiting for career opportunities.

Sep 2022 - Oct 2024

Client Services Oic

Manila, National Capital Region, Philippines

- Deals with monthly invoicing- Reviews contract and process execution- Identifies potential client services concerns and facilitates proactiveintervention steps- Expedites issues to management towards prompt resolution

Jun 2021 - Jul 2022

Sr. Team Lead

Manila

- Provides supervision and coaching to a group of Team Leaders, assignstasks and monitors team performance- Assist Operations Manager in day-to-day handling of routine tasks andreport performance and action plans to clients- Directs subordinates to complete tasks using established guidelines,procedures and policies, and uses judgement in providing direction on issuesthat require deviation from guidelines

Jun 2020 - May 2021

Team Lead

Quezon City

- Supervises subordinates to set priorities and drives to achieve set metricsand business goals through coaching, mentoring and providing regularfeedback- Monitors daily performance and executes action plans to improveperformance

Mar 2017 - May 2020

Quality Analyst

Quezon City

- Listens and evaluates advisor calls to ensure process adherence- Conducts one on one coaching and feedback for improvement- Creates reports and analysis of data to monitor overall trend in performanceand collaborate with Team Leaders and Managers to address challenges

Apr 2015 - Feb 2017

Subject Matter Expert

Quezon City

Nov 2014 - Apr 2016

Customer Service Representative

Quezon City

Aug 2013 - Nov 2014

Customer Service Representative

Convergys

Quezon City

Apr 2012 - Aug 2013
Team & coworkers

Colleagues at AMA - Alberta Motor Association

Other employees you can reach at ama.ab.ca. View company contacts for 937 employees →

1 education record

Danica Domingo education

  • Batangas State University - Nasugbu Campus
    Batangas State University - Nasugbu Campus
    Registered Nursing/Registered Nurse
FAQ

Frequently asked questions about Danica Domingo

Quick answers generated from the profile data available on this page.

What company does Danica Domingo work for?

Danica Domingo works for AMA - Alberta Motor Association.

What is Danica Domingo's role at AMA - Alberta Motor Association?

Danica Domingo is listed as Client Services | Team Leader | Quality Analyst | Customer Service at AMA - Alberta Motor Association.

Where is Danica Domingo based?

Danica Domingo is based in Calgary, Alberta, Canada while working with AMA - Alberta Motor Association.

What companies has Danica Domingo worked for?

Danica Domingo has worked for Ama - Alberta Motor Association, Concentrix Canada, Concentrix, and Convergys.

Who are Danica Domingo's colleagues at AMA - Alberta Motor Association?

Danica Domingo's colleagues at AMA - Alberta Motor Association include Donna Kapler, Donna Hamilton, Erin I., Sharon Unruh, and Joshua Irwin.

How can I contact Danica Domingo?

You can use AeroLeads to view verified contact signals for Danica Domingo at AMA - Alberta Motor Association, including work email, phone, and LinkedIn data when available.

What schools did Danica Domingo attend?

Danica Domingo holds Bachelor Of Science - Bs, Registered Nursing/Registered Nurse from Batangas State University - Nasugbu Campus.

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