Specialising in our Riverbed portfolio of Observability, Visibility and Monitoring solutions that capture full-fidelity data on every transaction across the digital ecosystem, inclusive of MELT and Big Data for Networks, Cloud, Applications, Infrastructure, End-User-Experience. Applying Artificial Intelligence (AI) and Machine Learning to provide actionable insights and intelligent automation so you can drive faster and more accurate meantime to resolution, to maintain productivity and ensure the absolute best Digital Experience!Riverbed leverages industry-leading visibility tools available today for network performance management (NPM), Aternity Digital Experience Management (DEM), Application Performance Management (APM), End-User Experience Monitoring (EUEM), User-Journey-Intelligence (UJI), IT Infrastructure Monitoring (ITIM) and most importantly, Unified & Full-Stack Observability utilisng AIOPS, ML, AI (Alluvio IQ).Promoting, supporting and driving our sales product strategy for our Unified Full-Stack Observability technology (Alluvio IQ), since market launch September 2022. Creating awareness and demand through education, enablement, discovery, and competitive intelligence.

Reporting to the Director of Cyber Security Sales & Solutions as a Cyber Security Solutions Specialist I am responsible for engaging with Optus customers across all markets to identify opportunities where Trustwave an Optus company can assist in facilitating, strengthening, and supporting their business through our Cyber Security offerings.Trustwave an Optus company is a leading cybersecurity and managed security services provider that helps businesses fight cybercrime, protect their data and reduce risk.Offering a comprehensive portfolio of managed security services, security testing, consulting, technology solutions and cybersecurity education, Trustwave helps businesses embrace digital transformation securely.Singtel is the parent company that owns and operates subsidiaries including Trustwave, Optus, Hivint and NCS.For more information about Trustwave, visit https://www.trustwave.com

Reporting to the Director of Cyber Security Sales & Solutions as a Cyber Security Solutions Specialist I am responsible for engaging with Optus customers across all markets to identify opportunities where Trustwave an Optus company can assist in facilitating, strengthening, and supporting their business through our Cyber Security offerings.Trustwave an Optus company is a leading cybersecurity and managed security services provider that helps businesses fight cybercrime, protect their data and reduce risk.Offering a comprehensive portfolio of managed security services, security testing, consulting, technology solutions and cybersecurity education, Trustwave helps businesses embrace digital transformation securely.Singtel is the parent company that owns and operates subsidiaries including Trustwave, Optus and NCS.For more information about Trustwave, visit https://www.trustwave.com.

Within the Network Solutions centre of excellence i assist Optus Business and its customers in understanding the Riverbed Application Performance Platform which is a set of three software solutions: Riverbed SteelCentral, Riverbed SteelHead, and Riverbed SteelFusion. These solutions can be flexibly delivered as appliances, software, or services.The Riverbed Application Performance Platform provides the end-to-end visibility, optimization,and control a CIO needs to ensure superior application performance across the complexities of todays hybrid enterprise.

Teneo are a Specialist Integrator of Next Generation Technology, offering global organisations the strongest mix of application, network, storage and security solutions. We provide a more specialised service than the typical reseller, yet are able to act in a more agile way to the traditional systems integrator due to our size, skillsets and locations. Our aim is to develop strategic relationships with our customers. We design our solutions around services by understanding through consultancy and delivering through managed services.We’re very Passionate about what we do and describe ourselves as catalysts, speeding up change and accelerating growth by helping our customers to think differently, opening up minds to new possibilities.   Our Focus is on:- Game-changing technologies that have an optimisation benefit to your existing infrastructure and provide your business with a competitive advantageWe don’t work with any technologies we believe to be competitive, we select what we believe to be the best available in the industryThat allows us to focus on our technical ability to consult and support those technologies.We forge very strong relationships with carefully selected vendors so we can continue to anticipate your needs by bringing you the most innovative and relevant technology to your attention. We are also very highly awarded by those partners and recognised by them for having the highest levels of support and service.

Acting technical lead for customer POC's and evaluation projects.Providing technical specifications and full kit lists for complete solution sales.Undertaking presentations of varied product portfolio Taking responsibility for all technical issues included in sales proposals.Ensuring complete and adequate system Installations documents are generated and processes are followedMaintaining close relationships with manufacturers, partner representatives and our customers.Keeping abreast of trends and advances in the networking industry and ensuring this information is disseminated and utilized for best practice.Performing varied technical service days, training and consultancy services for varied customer networks across all business sectors in all global locations.

I am a senior support engineer providing pre/post sales and consultancy services that help customers with the Management, Performance and Virtualization of their IT systems.RCSP Riverbed certified solutions profressional