Daniel Serrano Email & Phone Number

Chicago, Illinois, United States

• Assisted research lab in the execution of two qualitative studies, contributing to the creation of online toolsPursuing Usable and Useful Data Downloads Under GDPR/CCPA Access Rights via Co-Design:
• Aided with participant recruitment and led 12 focus groups to collect and analyze data from 42 participants
• Documented findings in a technical paper published in a computing conference, SOUPS 2021Understanding Machine Learning Fairness in Practice:
• Designed and executed an IRB-approved research study and determined the types of data to be collected
• Crafted and edited two interview scripts for semi-structured one-hour interviews
• Recruited participants via a Qualtrics screening survey and interviewed eight eligible respondents

Chicago, Illinois, United States

• Implemented business process improvements to meet LaSalle’s digital transformation goals, reducing completion times when employees performed tasks using a property management software
• Facilitated requirements gathering by interviewing four company employees about the manual tasks they perform, identifying opportunities for process automation
• Presented automation recommendations to supervisors and documented requirements for two use cases
• Communicated regularly with stakeholders to address updates and deliver successful automation solutions
• Managed the installation of UiPath Studio to automate one of the processes and ensure implementation and integration of the automation into current business operations
• Guided employees through informal UiPath training, offering high-level overviews of UiPath and itsfunctionalities, along with walkthroughs of an automation deployment

Washington, District Of Columbia, United States

• Accepted to Princeton University’s Public Interest Technology Summer Fellowship and matched with the Consumer Financial Protection Bureau to work as a developer intern
• Optimized process efficiency by reducing the technologies and steps required for an examiner capacity data collection process by launching a dashboard and application prototype using the Microsoft Power Platform
• Maintained the proper functioning of the application prototype by continuously testing, identifying and resolving technical issues, and applying necessary updates
• Cataloged examiner work statuses by storing and managing data in Dataverse
• Maximized end user experience by delivering the prototype in a Microsoft Teams environment
• Provided data insights into forecasted examiner capacity by developing a Power BI dashboard

Chicago, Illinois, United States

• Selected to be part of a small cohort of students each paired with a mentor working on data science projects
• Attended weekly talks from different professionals working in data science
• Worked with SUPERgroup on two projects; fairness in machine learning, and data downloads
• Created a study design to collect and analyze qualitative data from interviews of different ML stakeholders
• Presented on the current state of the projects I worked on and future developments

Los Angeles, California, United States

• Prepared for college by studying writing, critical thinking, and math in a high-achieving, low-SES cohort
• Attended two fully-paid university summer programs
• Held information sessions to recruit freshmen from my high school who were good candidates for MMLA

Bachelor'S Degree, Computer Science

High School Diploma