I am an IT professional with a strong foundation in Computer Science and Engineering, complemented by a minor in Mathematics from the University of Nevada, Reno (Class of May 2020). With over three years of dedicated experience in the IT/Technical Support sphere, I specialize in providing comprehensive support across a diverse range of devices and platforms in both remote and hybrid work environments.My expertise spans the seamless administration and support of a spectrum of tech ecosystems, including iPads, iPhones, MacBooks, iMacs, Raspberry Pis, and associated peripherals. I excel in delivering top-notch support to internal teams, partners, and direct clients, ensuring smooth functionality and resolving intricate technical issues with precision.Proficient in the administration of key products and systems such as Google Workspace, Zoho One, Meraki & Mosyle MDMs, Apple Business Manager and ManageEngine ServiceDesk Plus, I am adept at optimizing these tools to enhance operational efficiency and streamline workflows.My passion for leveraging technology to drive seamless operations and my commitment to staying abreast of emerging trends and advancements fuel my dedication to delivering exemplary IT solutions.Let's connect to explore collaborative opportunities or discuss how my technical acumen can contribute to your team's success.
Listed skills include Leadership, Cross Cultural Communication Skills, Linux, Algorithms, and 34 others.