Daniel Aguilera's Location
Menifee, California, United States, United States
Daniel Aguilera's Contact Details
Daniel Aguilera work email
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Daniel Aguilera personal email
n/a
About Daniel Aguilera
Dedicated administrative professional with demonstrated strengths in customer service, time management and trend tracking. Great at troubleshooting problems and building successful solutions. Excellent in verbal and written communicator with strong background cultivating positive relationships and exceeding goals.
Daniel Aguilera Work Experience Details
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Bill AuditorCdwMenifee, Ca, Us -
Associate Customer Success ManagerCdw Dec 2024 - Present
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Renewals Support SpecialistCdw Sep 2023 - Dec 2024Pivoting away from the day-to-day prospecting new clients and acquiring opportunities. I shifted gears and decided to play the support role behind the scenes which I do so by assisting in the renewal process of Cisco's SmartNet Service through CDW Technologies. I was fortunate and thankful in landing this role as it better suit my attributes in providing exceptional customer satisfaction- but also working along side the sales team whether that may be the AMs or CSMs in my territory. My detail-oriented and technical expertise has allowed me to navigate this role while still being challenged which overall motivates me to continue and grow.---------• Effectively provided renewal quotes/prices within 90-120 days of contract expiration to retain renewal rate for CDW. • Generated accurate sales quotes and pricing that led to an increase on multi-year agreements.• Support team with operations and reporting through excel for accurate forecasting that is conversed with executive leadership.• Trained and Certified in Cisco’s SmartNet Service to better assist inquiries via SalesForce for customers and sales alike.• Passed CDW Certification training in ‘pre-sales’-like environment to customers with CDW’s Smart Tracker tool and engaged with customer demonstrations of how to utilize said tool for value-added propositions.
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Business Development RepresentativeBmc Software Feb 2023 - Sep 2023As I progressed into my career, I achieved a promotion well under a year as a BDR and navigated through my new roles and responsibilities. I was tasked in leading onboarding enablement sessions and continuing education for new BDR hires. Began developing sales and marketing strategies by leveraging ISD enablement curriculum to my colleagues, fostering continued success and growth for the company.-----• Became a mentor to my BDR team "Go-Getters", assisted and educated colleagues in leveraging tools such as: TechTarget/SalesLoft/Territory Ninja• Crafted a business plan for FY24, leveraging SWOT Analysis and ISD strategies in targeting large Enterprise Accounts throughout East of North America. -
Associate Business Development RepresentativeBmc Software Jan 2022 - Feb 2023I was given the opportunity to build onto my career path in customer service by working in the IT Industry as an Associate Business Development Representative. With a grand welcome into the company, I honed in my knowledge in understanding the use cases of MEDDIC and other sales strategies. I became skilled in understanding the go-to-market strategy of the Autonomous Digital Enterprise and took proper steps delivering consultative assessments to multiple organizations.-----• Went beyond in learning the typical sales plays and began learning the product itself, was personally invited to BMC's Solution Engineer Bootcamp.• Achieved 100% SaaS Quota Commission Sales for 2022.• "Tip of the Spear" MVP Sales for the Months of March and April of 2022• Connected with high-volume prospects each week, building connections and driving engagement.• Liaised with field enterprise account managers and divisional managers to expand business opportunities throughout North America.• Optimized lead generation with multi-channel pipelines for customer acquisition, this resulted in profitable sales generation.• Arranged conference calls and meetings between prospective clients and account executives
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Sales ConsultantBest Buy Sep 2020 - Dec 2022In this role, I provided exceptional customer service to those who needed assistance in walking through the Best Buy doors. I greeted customers along with answered any inquiry they might have along with promoting offers or signing onto Best Buy's Total Tech Membership. I handled forms of transactions such as: orders, returns, and sales. I navigated through the retail training experience and learned insights on marketing strategies to inform customers about products and their use to best support the buyer decision. -----• Achieved highest sales in the PC Department for Winter 2020 and Apple Department for 2022.• Recognized for providing exceptional customer service, received numerous positive customer feedback and increased customer satisfaction rating. • Mentored new retail associates, leading to successful onboarding and improved team performance. • Worked with the team to establish insights, implications and recommendations; showcase scenarios with Apple or Windows Computer Systems resulting in higher sales within the Computer department. -
Human Resources SupervisorUps Jan 2019 - Jan 2020United StatesWhile my heart grew for working in the public sector, I found myself becoming increasingly interested in working in Human Resources, and much of this was discovered when I began taking HR courses at my university. Thanks to a colleague of mine, I was able to make the career pivot into a HR Supervisor role at UPS. I started off in supporting the HR Manager and learning best practices of working into the role such as handling the hiring process for candidates and onboarding for said new-hires.------• Tracked employee data with the UPS AE Employment System, updating personnel records and tracking incidents.• Supported HR team with staffing, new hire orientations and onboarding processes which resulted in over 200 hires for the Winter Season 2019.• Managed HR recordkeeping, including enticing new hires, status changes and enrollments.• Assisted managers and human resources staff with running consistent and compliant operations by communicating and explaining policies and procedures. -
Senior Recreation LeaderCity Of Temecula Aug 2018 - Jan 2019As I continued to work at the city, I achieved advancement into my position from Recreation Assistant to Senior Recreation Leader. I was thrilled and honored for my labor to be rewarded and was eager to take on the new role responsibilities. I facilitated day-to-day operations of multiple recreation centers that were located throughout the City of Temecula. From handling payments of city class registrations to record keeping users on an excel master list, I as well operated the city call center, receiving incoming calls and providing exceptional customer service to the citizens. -------• Organized and managed large-scale events: Successfully planned and executed major community events. • Mentored and trained junior staff: Actively contributed to the professional development of the team by providing mentorship, guidance, and training opportunities.• Responded to complaints and inquiries from the general public• Set-up and broke down equipment; performed basic maintence and cleaning as needed. -
Recreation AssistantCity Of Temecula Feb 2017 - Aug 2018From the beginning I started my career as a Recreation Assistant at a local city government known as City of Temecula. As someone who had spent prior years in volunteering and giving back to the community, I felt as if it was the perfect start and where else than handling the day-to-day operations at the local Senior Center. I had the opportunity in assisting in the specialized community services programs for the the elderly, as well as assisting in all facets of assigned program and special events that happened throughout the City.A proud moment of mine was when I was tasked in developing and implementing a recreational program that offered young adults with special needs an opportunity to learn organizational life skills and educational program. This was an achievement not only to the city but to those that were in the program that were offered jobs at the local libraries and facilities throughout the city. It really warmed my heart to see such an impact and brought the community closer than it was before.
Daniel Aguilera Skills
Event Planning
Leadership
Microsoft Office
Teamwork
Information Technology
Communication
Leadership Development
Public Speaking
Organizational Leadership
Team Leadership
Adobe Photoshop
Interpersonal Leadership
Customer Service
Life Skills
Employee Learning And Development
Adult Students
Interpersonal Relationships
Daniel Aguilera Education Details
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Business Administration And Management, General -
Business/Office Automation/Technology/Data Entry -
Mathematics And Computer Science
Frequently Asked Questions about Daniel Aguilera
What company does Daniel Aguilera work for?
Daniel Aguilera works for Cdw
What is Daniel Aguilera's role at the current company?
Daniel Aguilera's current role is Bill Auditor.
What is Daniel Aguilera's email address?
Daniel Aguilera's email address is da****@****aca.gov
What schools did Daniel Aguilera attend?
Daniel Aguilera attended University Of California, Riverside, Mt. San Jacinto College, Mt. San Jacinto College.
What skills is Daniel Aguilera known for?
Daniel Aguilera has skills like Event Planning, Leadership, Microsoft Office, Teamwork, Information Technology, Communication, Leadership Development, Public Speaking, Organizational Leadership, Team Leadership, Adobe Photoshop, Interpersonal Leadership.
Who are Daniel Aguilera's colleagues?
Daniel Aguilera's colleagues are Frank Olson, D V, Sam Soden, Melisa Genis, Chester Spencer, Dakota Dargamo, Stanell Jackson.
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Daniel Aguilera
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