Daniel Alcocer Email & Phone Number

Miami, Florida, United States

• Completed on average 400 daily outbound calls generating 5-10 new applications.• Monitored market conditions, product innovations and competitor activity, and adjust account sales approach to address latest market developments.• Answer customer questions about product prices, availability, uses and credit terms.• Delivered exceptional account service to strengthen customer loyalty.• Provide merchants working capital to grow and expand their business.

Miami/Fort Lauderdale Area

• Deliver prepared sales talks, describe products or services, in order to persuade existing members to renew or upgrade their current membership.• Explain products or services and prices, and answer questions from members.• Adjust sales scripts to better target the needs and interests of specific members.• Conduct sales presentations• Sell products or services (no cold calling)• Consult members of policies and procedures.• Meets productivity requirements and achieve weekly / monthly goals• Maintains a minimum of 90% quality performance on all call monitoring

Miami/Fort Lauderdale Area

• Extraordinary customer experience to every customer every time.• Meet and exceed assigned goals for: customer experience and reputation, sales and service, revenue and productivity.• Maintain strong knowledge of all products, accessories, pricing plans, promotions and service features.• Handle service inquiries from customers.

Associate Of Arts (Aa), Business Administration And Management, General

High School Diploma

http://www.leaguelineup.com/miamidadesoccer/files/2007_BOYS_MIAMI_HERALD_TEAM.pdf