Daniel Anderson Email & Phone Number

Dartford, England, United Kingdom

Passing my role of Mobilisation Manager across to the new Team Leader to start my journey on solely focusing on CAFM Development and Improvements for Artic via our CAFM Provider MRI using MRI Concept Evolution.

Dartford, England, United Kingdom

Now Managing 2x Colleagues in our Mobilisation Team at Artic, whilst pushing out a new CAFM system to the entire company.• Enhanced my admins position into a lead role to supervise our newest colleague. • Brought our team size to a total of 3 and continuing to grow. • Rolling out a new CAFM program to the entire company.

Mobilised over 100 Contracts/Small-Medium Works as of December 2020Continuing my duties from Mobilisation Coordinator, I look to improve my knowledge of HVAC and Contract Set Up on our CAFM System and look to include the following in the future:• Supervise the Mobilisation Junior Admin in learning and completing mobilisation duties• Improve knowledge in CAFM + Report Writing• Continue improving integration between spreadsheet documents and CAFM System• With support of a Mobilisation Team, create a fluid transition plan from Mobilisation to Contracts Administration

Using knowledge given to me by Artic in the last 2.5 Years, I moved to a new role, where I had new responsibilities and knowledge for:• Building up New Contracts and PPMs handed over from our Business Development Team onto our CAFM System.• Building Yearly PPM Planners for New Contracts• Coordinating first PPM Visits & Subcontractor Works to New Clients• Responsible for carrying out Yearly Contract P&Ls and Renewing Contracts with Existing Clients with aid of the Contracts Admin & Manager• Using Tools given by Artic, I was responsible for Introducing a New Mobilisation Procedure• Handing Newly Mobilised Contracts and Information over to Contracts Managers and Administrators to run smoothly• In these 3 Years, I assisted our Operations Team with day to day tasks for around 7 Months.• Using knowledge of Excel and Contracts from previous positions, I reformed the Client Planners• In this time, Artic have given me access to courses to gain knowledge and certificates in “Intro to Building Services”, “Manual Handling”, “Working at Height” and “First Aid at Work”.• With these courses I have used this basic knowledge to assist an engineer on weekends with basic FCU Filter Maintenance. Helping to improve my understanding of engineer time constraints and furthering my knowledge of Building Services.• Continued to work with our BD Team in bringing in and setting up new contracts and relationships with clients. • Continued to improve knowledge of our CAFM System and gained a bigger insight of how it operates.

Continued Improving Office Knowledge and more Responsibilities in:• Database Updates and looking into Contract Information• Taking calls for my clients and updating Contract Manager with Relevant Information• Booking in PPMs for my clients whilst updating them regularly• Furthering my knowledge of Excel and other Microsoft Programs with daily updates to spreadsheets and other documents relevant to the contracts I helped admin.• Taking and Dealing with Reactive Calls from Clients, offering swift response times and updates• Improving Knowledge of our CAFM system.• In Mid-2015, moved to a new Contracts Team and learnt to adapt to changing environments• Learnt new procedures in PPM Management• Continued to learn about contract details and how a contract/PPM’s work on CAFM system.

Learnt the Skills and was Responsible for:• Answering Calls and putting them through to the relevant colleague • Scanning in Documents & Filing Paperwork• Making Basic Database updates to CAFM System• Adhoc Office Duties and Assisting Colleagues with Engineer Timesheets

I make music and released an album, produced and edited by just myself.

Whilst actively searching for my new career opportunity for the few months between December 2013 and March 2014, I looked around to volunteer in local shops and companies in my area. I was fortunate to be able to help people with disabilities and the elderly at my local church on weekdays and weekends. My responsibilities during this time were:• Interacting with the public and taking orders behind a till• Managing the till, handling cash from customers and giving back correct change.• Serving Tea, Coffee, Sandwiches and Snacks• Listening to stories, having conversations and learning from Elderly and Person/s with Disabilities and those in need.This workplace opportunity allowed me to improve my interpersonal/social skills, I’m very thankful to be able to learn from others and gain an understanding of life for someone in challenging scenarios.

• Based within a large, busy London office.• General admin tasks, filing, photocopying, scanning, faxing etc.• Ensured all staff and students received correct training certificates.• Conducted and answered high volumes of telephone enquiries.• Ensured accurate personal information recorded.• Handled and responded to large volumes of e-mails.• Assisted staff with varied IT problems; hardware, software, Internet etc.• Maintained and updated the online database. • Responsible for assembling new computers, inputting data etc.• Heavy lifting and carrying, assembling office furniture.• Flexible and adaptable; helping other teams when needed.• Achieved a Level 3 Business Admin Diploma.• Achieved an NVQ certificate in Manual Handling Qualification

• Shadowed receptionist duties. • General admin tasks, filing, photocopying etc. • Gained experience in varied aspects of the design of websites. • Provided refreshments for staff and visitors.

• Accompanied an engineer on many visits to large sites, such as the O2 and QBE Insurance LTD. • Gained knowledge of how security systems work. • Shadowed an engineer learning alarm system maintenance. • Gained experience using basic tools; pliers, wire cutters etc.

It Diploma Level 3, Pass

Education record

Activities and Societies: 7 GCSE's (B-C) including: English Literature, English Language, Maths and Science. ICT – Triple Pass C&G Level 2.