Daniel Armstrong Email & Phone Number

Santa Clara, California, Us

Santa Clara, California, Us

Santa Clara, California, Us

Reston, Virginia, Us

Reston, Virginia, Us

Dan has recently taken on a new position as a Professional Services Consultant for Neustar, Inc. with an emphasis in Cyber Security including Vulnerability Assessments, Penetration Testing, and Network Assessments.Neustar is a trusted, neutral provider of real-time information and analysis to the Internet, telecommunications, information services, financial services, retail, media and advertising sectors. Neustar applies its advanced, secure technologies in location, identification, and evaluation to help its customers promote and protect their businesses.

Reston, Virginia, Us

Senior Professional Services Engineer performing data analysis, data migration, deployment and project management/technical account management services for large scale enterprise and carrier class DNS, DHCP and IPAM installations. Infoblox DDI migrations, NetMRI installs, UltraDNS on-boarding and SiteProtect on-boarding.

Dallas, Tx, Us

DNS/DHCP/IPAM (Infoblox, QIP, BlueCat, Windows, BIND) support for Global Services clients.Network Architect Responsible for transitioning major outsourcing accounts into the IP Services DNS/DHCP/IPAM support structure (creating sizing, processes, procedures, documentation and training all support personnel) Team Focal for multiple accounts. This includes sizing and support of all projects, training all IP services team members, strict monitoring of SLA’s, maintaining relationships with the account teams, service teams and the customers Member of a team that manages DNS and DHCP services in support of the IBM account, Commercial Outsourcing accounts, and Webhosting accounts. All the while maintaining agreed upon Service Level Agreements (SLA) Support DNS/DHCP/IPAM on many different platforms (e.g. Alcatel-Lucent QIP, Windows Active Directory, BIND on Unix/AIX/Linux, Infoblox, and Blue Cat) Perform 3rd level problem determination and problem resolution, as well as change management within agreed upon SLA’s Close interaction with Network, Firewall, and Server teams minimizing downtime to the customer Excel in high stress on-call rotations, resolving issues 7/24 for all IP Services customers Maintain department processes, procedures, and documentation adhering to GSD331 security compliance Awareness and adherence of FDA Regulatory and HIPAA Compliance

Armonk, New York, Ny, Us

DNS/DHCP/IPAM (Infoblox, QIP, BlueCat, Windows, BIND) support for Global Services clients.Network Architect Responsible for transitioning major outsourcing accounts into the IP Services DNS/DHCP/IPAM support structure (creating sizing, processes, procedures, documentation and training all support personnel) Team Focal for multiple accounts. This includes sizing and support of all projects, training all IP services team members, strict monitoring of SLA’s, maintaining relationships with the account teams, service teams and the customers Member of a team that manages DNS and DHCP services in support of the IBM account, Commercial Outsourcing accounts, and Webhosting accounts. All the while maintaining agreed upon Service Level Agreements (SLA) Support DNS/DHCP/IPAM on many different platforms (e.g. Alcatel-Lucent QIP, Windows Active Directory, BIND on Unix/AIX/Linux, Infoblox, and Blue Cat) Perform 3rd level problem determination and problem resolution, as well as change management within agreed upon SLA’s Close interaction with Network, Firewall, and Server teams minimizing downtime to the customer Excel in high stress on-call rotations, resolving issues 7/24 for all IP Services customers Maintain department processes, procedures, and documentation adhering to GSD331 security compliance Awareness and adherence of FDA Regulatory and HIPAA Compliance

Irving, Texas, Us

Project ManagerJune 2002-January 2003 Designed Fluor Corporation’s private DNS/DHCP infrastructure Managed the migration of Fluor Corporation’s DHCP/DNS/IP Address environment to an integrated IP management solution. Responsible for the maintenance of Fluor Corporation’s DNS/DHCP Chaired meetings updating Fluor’s Project Management Organization on the status of the project and schedule Responsible for all project management documentation including schedule, budget, statement of work, project completion and other Fluor required documents. Developed documentation for the Fluor Corporation’s QIP infrastructure: processes, procedures, support diagrams, training materials, and disaster recovery Trained NOC engineers and select remote users on architecture IPAM software Worked with the Active Directory group to create an integration of Active Directory and QIP that was seamless.Network Operations Center Supervisor / Senior AnalystAugust 2000- January 2003 Responsible for the daily operations of Fluor Corporation’s WAN. Managed day to day maintenance and troubleshooting of the WAN, ensuring that outages remain within targeted SLA requirements. Supervised a NOC in the US and one in India that included WAN\LAN engineers, performance analysts, and firewall engineers. Reported the status of the network to upper level management. Provisioned circuits and upgrades from Fluor Corporation’s telco provider. Responsible for SLA credits and circuit billing discrepancies.

Indianapolis, Indiana, Us

Network Analyst Integral member of the WAN team that managed a large nationwide Frame-Relay network which required travel to offices throughout the U.S. where I upgraded the LAN/WAN to a Cisco infrastructure and consolidated AS400’s. Supported the Corporate and remote LAN’s (Token Ring, Ethernet, ATM) and MCI Frame Relay network of 300 plus nodes. Aided in the design and implementation of a VPN solution allowing remote users to tunnel into Apria’s network saving dial-up costs and Frame Relay expenses.

Us

 Migrated Fluor Corporation’s WAN from point-to-point to Frame Relay including equipment upgrades. Managed the Irvine office’s cable plant, network switches, and FDDI backbone. Responsible for office move, add, and changes and troubleshooting down network connections. Responsible for closure of problem and change tickets in a predetermined timeframe.