- Managed testing and deployment of all client updates and live in-game events for a live service mobile game- Worked closely with producers, designers, engineers, artists, and live ops managers to test and ship features and events with a high level of quality on tight deadlines- Maintained Google Play and Apple App Store portals- Triaged and administered bug database in JIRA- Created and maintained testing documentation and timelines in Confluence- Managed in-house testers as well as outsource test teams

- Responsible for testing pipeline and quality of all live in-game events and updates for a live service mobile game- Developed an "Event" workflow in JIRA to track event status and testing progress- Created and maintained test cases for a wide variety of events and features- Managed and supported outsource test teams- Proficient with server admin tools to set up and run test events

- Responsible for testing pipeline and quality of all live in-game events and updates for a live service free-to-play mobile game- Created and maintained test cases for a wide variety of events and features- Managed and supported outsource test teams- Proficient with server admin tools to set up and run test events

- Provided in-house test support and planning for a live service mobile game on multiple platforms- Created and maintained test cases for “owned” features of the game- Developed streamlined testing process for regular agile releases- Worked closely with overseas QA team for test case execution and ad-hoc testing- Ran and collated data from internal group feature playtests

(Onsite at Scopely via Volt)- Provided in-house test support and planning for a live service free-to-play mobile game- Created and maintained test cases for “owned” features of the game- Developed streamlined testing process for regular agile releases- Worked closely with overseas QA team for test case execution and ad-hoc testing- Ran and collated data from internal group feature playtests

(Onsite at Sony, Santa Monica Studio via Yoh)- Provided test support for externally developed PlayStation VR titles published by Santa Monica Studio- Performed exploratory and directed black-box testing- Developed and prepared build smoke reports and daily status reports- Worked closely with offsite test team to coordinate test execution- Spearheaded post-mortem survey and meeting for the project- Developed test cases for post-release patch testingCredited games: Here They Lie

(Onsite at Microsoft Game Studios via Volt)- Created, maintained, and executed detailed test case suites for several “owned” features of the game, including UI and File I/O- Maintained the entire test suite for the title, including TCR, build verification and release candidate test suites- Responsible for test sign off on client update releases- Worked closely with producers, programmers, and artists to evaluate bugs- Oversaw external test teams that executed test passes and collated their data- Investigated bugs reported by the community- Collected and filed crash data created by the communityCredited games: Project Spark

(Onsite at Microsoft Game Studios via Volt)“Infantry” Test Team Lead:- Supervised and evaluated “Infantry” Teams of ten to twenty-five testers- Provided single player and multiplayer testing support on Xbox 360, Kinect, and Windows 8 titles for Microsoft “Core” test teams- Insured test passes were completed accurately, often within tight timeframes- Provided feedback on test cases written by the “Core” team- Prepared daily and weekly status reports for the “Core” team- Created comprehensive reference documentation for new hires and the team in generalCredited games: Banjo-Kazooie: Nuts & Bolts, Kinectimals, Kinect Disneyland Adventures, Project Spark“Cavalry” Test Team Lead:- Supervised and evaluated a “Cavalry” Team of six testers- Provided additional testing support to “Infantry” and “Core” test teams on a wide variety of PC and Xbox 360 titles- Performed ad-hoc testing or ran structured test cases as needed- Trained new testersCredited games: Shadowrun, Halo 3, Forza Motorsport 3“Recon” Test Team Lead:- Supervised and evaluated a “Recon” Team of six testers- Performed structured gameplay and balance testing for “Core” test teams on a wide variety of PC and original Xbox titles- Prepared verbal and written feedback on all aspects of gameplay for the development teams- Executed test cases prepared by“Core” test teamsCredited games: Age of Empires III

Test Associate Lead:- Supervised console test teams ranging in size from six to sixty testers- Ensured proper and complete execution of test plans prepared by Microsoft- Edited and prepared bug reports submitted by the testers- Submitted daily bug and progress reports to Microsoft- Trained new testers- Conducted online multiplayer and localization test cases when neededTest Associate:- Performed general gameplay certification testing- Executed test plans and test cases prepared by Microsoft- Found, researched, and reported bugs involving graphics, audio, text and gameplay- Wrote clear, detailed bug reports